Payment
I accept direct checkout, Paypal, Credit card, and Etsy gift cards.

All prints are shipped in a protective sleeve, secured with cardboard (for 8x8 or larger) or inside a flat mailer (for smaller prints). I ship using Canada Post or FedEx. If you would like a tracking number, please let me know, as this may cost extra.

Insurance may be purchased upon request and is recommended for larger prints. Express shipping can be added for a fee - If you need a rush order, please contact me to arrange faster shipping & for prices.
*****INTERNATIONAL BUYERS PLEASE NOTE: If you are an international customer outside of North America, I highly recommend purchasing expedited shipping as otherwise it can take anywhere from 2-3 months to receive your purchases, and although I do my best to securely package them, I cannot guarantee the condition that they will arrive in. Please private message me if you would like this option. NO refunds will be given unless you purchase expedited shipping and/or insurance******

**if you order a Large print and do not get insurance, I can not offer a replacement or refund for your order. Please consider insuring your prints!**

Larger sizes (16x16 and up) are shipped in heavy duty cardboard tubes (rolled prints) or sandwiched between heavy cardboard.

I ship all prints within 7-14 days of receiving payment, if for some reason it will take longer (due to printing or anything), I will let you know! Please note that US orders can take 3-4 weeks and outside of North America it can take up to 2-3 months.

Local buyers within London Ontario can schedule a direct pickup, or free delivery by emailing or messaging me.

GIFT OPTIONS: I will happily ship to a giftee and include a personal note as requested, leave all the details in the Note to Seller at Checkout.

IF YOU ARE OUTSIDE OF CANADA YOU WILL BE RESPONSIBLE FOR CUSTOMS, DUTIES AND/OR TAXES AS APPLICABLE.

Please let me know within 7 days of receiving your purchase if you are unhappy with it for any reason and I will do my best to try to find a solution with you.

** I highly recommend buying insurance. Please contact me before or after the sale to let me know you want it.
Small prints that are damaged will be replaced on a case by case basis (minus shipping/handling). Prints larger than 11x14 will not be replaced unless you have purchased insurance.**

Please contact me if you would like a custom order! I also welcome wholesale or licensing inquiries.

**Since all monitors are not equally calibrated, there might be a slight difference in colors/tones from what you see on your screen and the print. This is considered normal and not a printing defect.**

CONTACT EMAIL: jen [!at] holgajen.com

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Back to my shop:
http://holgajen.etsy.com
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