I make every item by hand and strive for perfect products. However, if you're not pleased I will accept returns if you contact me within 3 days of receiving your order. Custom orders and patterns are non-refundable. Returns are only accepted if items show no signs of use or damage. After the return is received you'll be refunded in the same way that you paid, or with in-store credit (minus shipping).

All payments are expected at the time of purchase.

**Residents of Pennsylvania will be charged a sales tax of 6%**

All items are in stock and will be shipped within 4 business days of payment. Shipping is via US First Class or Priority Mail unless otherwise noted or requested. Please let me know before payment if you would like insurance or tracking and I'll send you an updated invoice. Shipping deadlines for big holidays will always be posted in my shop announcement.

For international customers I have an estimated shipping cost for each item. Sometimes the actual cost is lower so I always refund the difference. If you would like me to give you a more accurate estimate for your country please let me know and I would be happy to update the listing.

I will ship pretty much anywhere in the world. Unless otherwise requested, international orders are shipped the cheapest route. Please contact me before purchasing for a price estimate if not already stated in the listing. (If shipping is cheaper than estimated, I will refund the difference!)

Most of my sewing has to wait until evening after a full day of playing trains and coloring with kids so it's difficult to do custom orders. I hope that as my kids get older, and I get more sleep, I can resume accepting custom orders!