PaulaHollyDesign

Creepy Creations, Gifts, and more!

Johnson City, Tennessee | 2136 Sales

PaulaHollyDesign

Creepy Creations, Gifts, and more!

Johnson City, Tennessee 2136 Sales On Etsy since 2006

0 out of 5 stars
(1371)

Announcement   Paula-Holly Designs is home of the dragon scale glassware, many crochet items, plus all things creepy and spook year round!

Announcement

Last updated on Nov 30, 2017

Paula-Holly Designs is home of the dragon scale glassware, many crochet items, plus all things creepy and spook year round!

Paula Sluder

Contact shop owner

Paula Sluder

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Shop policies

Last updated on November 24, 2018
Hello Welcome to Paula Holly Designs!

Everything in my shop is handmade and is tediously created so that you get high quality items.
All my orders are created in a non-smoking household.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I accept refunds for any reason (even if you don't like an item), but buyer must cover shipping costs. Also, the item(s) must come back in the condition at which you received them to get a full refund.

In order to receive a refund you must contact me within 30 days of original receipt.
Payment
Payment is due within seven days of purchase on Etsy.
Also, a tip with buying with paypal. If you need your item ASAP make sure you choose the credit card method in paypal. If you choose your bank account it may take several days for the payment to clear.

To cancel an order you must do so within one hour after purchase. This is because I usually get orders out right away, and if your item has already been shipped then you can not cancel.

Please let me know if the address you supply in Etsy is NOT the shipping address. If your Paypal address differs from your Etsy address I will ship to your Etsy address unless you specify otherwise.

I can also drop ship if the item is a gift. Just let me know so that I won't add in a receipt :).
Shipping
All orders are shipped via USPS First Class mail. However, you may upgrade to any service by sending me a convo and we can work it out.

Please let me know if the address you supply in Etsy is NOT the shipping address. If your Paypal address differs from your Etsy address I will ship to your Etsy address unless you specify otherwise.

Most orders are received within 2-5 business days after item has been shipped. Please note this will take longer for international customers. I will contact you once your item has been shipped; you should also receive an email via Paypal with your confirmation number.

Also, if you need your order by a deadline please let me know ASAP so I can ensure you receive your package on time :).

Insurance: You may purchase insurance on any package. This option does cost a little more so let me know and I will send you a revised invoice via paypal.

Packaging: All items are carefully wrapped in a ton of bubble wrap, so if you are buying glass items you won't have to worry about breakage during shipping.

Custom Fees: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and I am not responsible for those charges. For any additional information please refer to your local customs agency.
Additional policies and FAQs
I welcome wholesale inquiries on almost anything in my shop. I also welcome custom orders. Just let me know and we can work something out.