All orders are considered custom, as they are all Made To Order.
If there is a problem with your order, please contact us. We would love to be given the chance to resolve a problem versus having an unhappy customer.
If item/items are defective, refund will be given in replacement product, and not cash.
If item/items are damaged by carrier, a claim will be filed with the carrier and refunds will be given as replacement product and not cash.

Payment is due via PayPal at time of purchase....Domestic and Foreign.

A Pay Pal account is NOT required if you want to use a credit card. Just click on the Pay Pal button at the end of your transaction, find the option "I do not have a PayPal account" then follow the instructions. It's easy and quick.Thank you.

If you absolutely DO NOT use Pay Pal, I will accept a M.O. or a personal check. Just convo me.

OUR ITEMS ARE MADE TO ORDER, so please allow 24-48 hrs to ship, from date of purchase.

1. Fast Shipping - as crafting mavens ourselves, we know how excited & full of anticipation we can be when waiting for our order to arrive! We want it NOW so we can see the rewards of our online shopping. That's why we place an extra emphasis on fast shipping!

2. Beautiful Packaging - what's more exciting than your supplies not only arriving with lightning speed, but opening them up to find them neatly packaged with our trademark sheep seal, ensuring you are receiving your high quality product from One of The Flock/Home Seweet Home.

Legal Mumbo Jumbo -

One of The Flock/Home Seweet Home is not responsible for any orders that are lost, misplaced, stolen or damaged by the USPS. Your tracking number is proof your package was shipped. WE PROVIDE TRACKING NUMBERS ON EVERY PACKAGE SHIPPED.
Article 2 of the U.C.C (Uniform Commercial Code) states when a product is sold and put into the hands of the shipper, the title and risk of loss is passed to the buyer. Our responsibility ends when the product is boxed and shipped or given to USPS, UPS, etc. Therefore complaints of missing packages is a shipper problem, not a seller problem and any complaints should be registered against the shipper, not the seller. Any claims made are the responsibility of the customer. We do not insure our shipments. You have the option to purchase insurance if you would like. Please make a note in the order comments section if you would like to do so. While we have a very high success rate of packages being delivered safely, there is always an element of risk when ordering anything through the mail. We do not require signatures upon delivery, so if you would like to purchase this option, please make a note in the order comments section. By placing your order with us you are assuming this risk and will not hold OneofTheFlock liable should your package not arrive.

NOTE: USPS now includes, $50.00 worth of insurance on any package mailed via, Priority Mail.

We ship to the address on your PAY PAL account, please make sure your address is correct, or convo us of a needed change.

International Packages will just have a Customs # and no tracking.
For International Customers- If you do not receive your order please contact me, however, once your items leave the United States I have no way of tracking down your package AND we cannot be held liable for it or its' contents.

International customers are responsible for any import duty taxes if required.

I gladly accept custom orders and will be happy to reserve a listing for you my shop.

Feedback- Please contact me with any issues before leaving feedback, I would like the chance to make a situation right versus finding out by reading feedback you left for me. Communication is key.

I have been asked if we trade or swap items. Unfortunately, I do not. I do, however, appreciate your interest!