honeycakesSLC

Honeycakes

Salt Lake, Utah · 28 Sales

honeycakesSLC

Honeycakes

Salt Lake, Utah 28 Sales On Etsy since 2009

0 out of 5 stars
(23)

honeycakesSLC is taking a short break

Loading
Tracy Medley

Contact shop owner

Tracy Medley

Reviews

No reviews in the last year
View all 23 reviews

Shop policies

Last updated on February 21, 2011
Welcome to Honeycakes!
We are passionate about design and we love what we do.

All of our sewn goods are one-of-a-kind and created with love in a smoke-free environment. We put a lot of passion into each design and hand-sewn creation.

If you are happy with your purchase, please tell a friend and leave us feedback; if you are unhappy, please tell us. We want this to be a good experience for all of us and we want you to be happy in the end.

If you're just looking, please add our items and/or our shop to your favorites "add item to favorites." This helps you when you're ready to shop!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept payment through Paypal only.
Remember you can use your credit card through Paypal even if you don't have an account.
Shipping
Graphic designs are transmitted via email.

Hand-sewn items and printed paper designs will be shipped via USPS, unless otherwise requested.
Refunds and Exchanges
As a general rule, all sales are final. Please read all item descriptions carefully before making a purchase.

That said, we will consider exceptions on a case by case basis. Please convo us if you would like to make a return and we can figure out an arrangement for refund or exchange.
Additional policies and FAQs
Custom Graphic Design Process and Policy
**************************************************************
PRE-DESIGNED PACKAGES
If you’ve purchased one of our shop’s pre-made designs, please convo with the following:
1. Specific colors you want used in your design (pictures are always helpful and appreciated).
2. The exact wording for each piece in your design package (changes to your text are welcome). (invitation, rsvp, save the date, etc…)
3. Any other requests or questions you have.
4. If you would like to add pieces to your package (table numbers, thank you cards, monograms, info cards, programs, etc…), please let us know what you’d like to add and we will create a custom listing for the additional pieces. (Special Fees section below)

Once we have your information we usually have a proof ready for you within 48 hours.

With pre-made designs this is limited to colors, font and wording. Changes to the design itself are completely possible and welcome, but will incur an extra design fee based on the complexity of your changes. (see Special Fees section below)

Once you are completely satisfied we will send you a high-resolution (300 dpi or higher upon request) jpeg file or .pdf (formatted for printing and cutting) depending on your chosen printing method.
PLEASE SEE PROOFING SECTION

COST INCLUDES UP TO 10 revisions! After 10 revisions, an additional fee may be added.

***************************************************************
COMPLETELY CUSTOM PACKAGES
Please convo us with your request with as much detail as you can provide. Here’s what we will need to know in order to properly calculate a quote for your project:
1. Specifics about your request (i.e. logo design, blog header, business cards, wedding invitation, save the dates, etc…)
2. What is your inspiration? This is so important and really eliminates a lot of unnecessary work for all involved. Don’t hold back. Send us everything you’ve got. The more we know about your aesthetic, what you like and what you’re looking for, the easier and quicker the process will be for all of us.
3. We will get back to you with our quote.
4. If you accept our offer, we will set up a custom listing for your project.
5. Once you’ve paid in full, we will begin working on your design.
6. You will have a proof for your piece typically within 48 hours.(If you’ve requested multiple pieces, you will receive a proof of the “centerpiece” first before we begin working on the rest of your items).
7. When you are happy with the direction/ style of your design, we will begin working on the rest of your designs and will keep working (within reason) until you are completely happy.
8. You will receive final proofs of all of your pieces – once they have your final approval, we will send you high-resolutions versions of all your files in the format of your choosing. *Please note that once you’ve approved your final proof, any changes beyond that point may require an extra fee.
PLEASE SEE PROOFING SECTION

The original quoted price will include up to 10 revisions of the initial piece. If revisions become excessive, prices may be renegotiated.

We want you to be completely satisfied and will do our best to do so.
*****************************************************************
PROOFING
Please keep in mind that colors always render somewhat differently from computer screen to computer screen and printer to printer. We do our best to make sure our colors are as accurate as possible, but cannot be held responsible for slight color variations.

Please make sure that you carefully check all of the details - phone numbers, addresses, names, etc...

If for any reason you are unhappy, please contact us before leaving feedback. We are happy to work with you until you're pleased.

**************************************************************
SPECIAL FEES
1. Need it super fast? Rush orders are available for the price of your package, plus an $10 rush processing fee.
2. Want to make a change to your final design after it’s been approved? No problem – just let us know and we will set up a reserve listing for an $20 alteration fee. (Could be more, based on the complexity of your changes, but this is not typical)
3. Wish to alter the look of one of our pre-designed packages? Easy-peasy. Let us know and we will set up a reserve listing for an alteration fee based on the complexity of your changes. (Usually $20)

Please convo us for prices to add additional items to a pre-designed package. Extra items typically range from $5 - $10 a piece

***************************************************************
COPYRIGHT
©2009 Honeycakes Design, All Rights Reserved. All designs are protected by copyright law and are solely intended for personal use only. Designs may not, under any circumstances, be reproduced in whole or part, redistributed or used for any commercial purpose. Digital manipulation of designs is prohibited.

Note: By sending photos to use in your custom design, you agree that you are either the copyright holder or have permission from the copyright holder to use the photo.