I strive to create items that are unique, and one of kind, utilizing our homegrown fiber whenever possible. Our items are handmade so each creation is truly special and no two are exactly the same.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
We try our best to accurately represent our items but due to monitor variations and pictures not always looking the same as real life, we can't guarantee all items will be identical to the picture. If you are unhappy with a product, please contact me and I will do my best to resolve the issue. I try my best to make sure every order is perfect, however if a mistake is made please contact me asap and I will issue a full refund, or exchange for a similar item. Returns must be made within 14 days of the purchase date. Once the product is returned in resalable condition, the purchase price will be refunded. The buyer is responsible for return shipping costs and insurance.
If you do NOT have a Paypal account, simply visit Paypal website to apply one with your credit card. It is easy, simple & fast, PayPal accepts all major credit cards.
Packages will not be insured unless you make a special request. Happy to do it, just contact me and I will send you a revised invoice. Though I will make every effort to be sure that your items get to you as quickly and safely as possible, we are not responsible for lost, damaged in shipping, or delayed items.
Also please note: Packages are sent with the minimum of packaging. In my experience packaging is thrown away. I wish to create as little garbage as possible, so no fancy extra wrappers and no extra plastic.
Additional policies and FAQs
Some important things to consider:
Items are priced based on the fibers, some fibers have a lower micron count and will be softer than others.
Wool products occasionally contain VM such as pieces of grass, hay, etc. The luxury items tend to have much less than the lower cost fibers.
Hand dyed items may occasionally run/bleed. To be safe, please expect it during the first wash cycle.
Wool products require special care and can felt if not handled properly.