HookSmart

Hook Smart by Danielle S

Decatur, Georgia 209 Sales On Etsy since 2013

5 out of 5 stars (35)

HookSmart

Hook Smart by Danielle S

Decatur, Georgia | 209 Sales

HookSmart is taking a short break

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Note from shop owner This shop is on hiatus for the foreseeable future.

Note from shop owner

Last updated on Jan 30, 2019

This shop is on hiatus for the foreseeable future.

Danielle Slaughter

Contact shop owner

Danielle Slaughter

Reviews

Average item review
5 out of 5 stars
(35)
See reviews that mention:
quality 7 shipping 4 customer service 3

About HookSmart

Sales 209
On Etsy since 2013

Modern crochet for women, babies, and nerds...

I learned to crochet many years ago as a high school student. While attempting to study for my doctoral exams and take care of a new baby, I decided to once again pick up a hook and some yarn to help destress. It started as just a project over Chrismas break and turned into me receiving requests from friends. After some nudging from my husband and my friends, I decided to give it a go. Hook Smart is still in its infancy, but it's already brought me so much joy and it's way cheaper than therapy.

Shop members

  • Danielle S

    Owner, Maker

    As if being a wife, mom, doctoral candidate, and teaching assistant/online adjunct faculty weren't enough, I decided to start my own business as well. I love creating handmade items. Picking up yarn and a hook helps melt away the stress of the day.

Shop policies

Last updated on November 5, 2016
Welcome to Hook Smart! All items sold are crocheted by hand and most are made to order. Made to order items will ship within 2-3 weeks of the purchase date depending on the number of orders I'm working on at the moment. Current shop turnaround is 3-4 weeks.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
If you are not completely satisfied please contact me before leaving feedback. I am happy to work with you to figure out a solution if a mistake was made on my part. I do not offer refunds but I know I'm not perfect therefore, if I have made a mistake I WILL fix it.

I try my best to represent items as accurately as possible. Pictures of made to order items are examples only. All items are handmade and may vary slightly. Colors may vary due to monitor output. Please be sure to measure adult/child/baby's head to ensure proper fit.

I do not issue refunds if the wrong/no information is provided by the buyer (size, color, shipping address...) or if the buyer misunderstands shipping times. I will not issue a refund due to buyers' remorse since handmade items are very personal and I cannot resell. Please read all polices before purchasing (which is what you are doing now :)) and feel free to contact me if you have any questions.

Please try to be specific as possible when leaving notes regarding hat colors. If something is unclear I will make my best judgment. If no note is left regarding hat color or size I will make the hat as pictured in the listing in NEWBORN size (unless otherwise stated in the listing).
Payment
I accept credit card payments through Etsy's credit card system and Paypal. I do not accept personal checks or money orders for any reason.

I do not cancel orders for any reason as I purchase the materials for custom orders upon receipt of purchase. If you are unhappy with your purchase for some reason, you may contact me about the possibility of an exchange within 3 days of receiving your item. I will ship out a new item to you as soon as possible once I've received the original item. The customer is responsible for return shipping.
Shipping
Current turnaround time is about 3-4 weeks. I am NOT taking any rush orders at this time.

I ship most items in bags/envelopes with as little material as possible to save you on shipping. If you would like to pay to have your item shipped in a box feel free to contact me.

Please do not request that items be shipped before estimated shipping times in the note to seller after purchasing. All orders will be processed in the order they are received. Sorry, I cannot take any rush orders at this time.

I post my turnaround/ processing times in my shop announcement, in the listing (usually the very first paragraph) and in my policies. I work extremely hard to get orders out ASAP however, shipping times and speeds are NOT guaranteed. They are estimates ONLY.

Please make sure your address is correct when you checkout. I am not responsible for lost items due to incorrect addresses.
Additional policies and FAQs
Every order is important to me. ALL made to order items will be made in the order payment is received. Please make sure you understand shipping times BEFORE purchasing. I am NOT taking rush orders at this time. ALL items will be shipped in the order payment is received.

Keep in mind, most items are made to order and pictures are just examples. Because all items are handmade there may be some slight variations. Color may vary from actual color due to each monitor's individual output.

Resale of HookSmart handmade items on Etsy or any other website is NOT permitted. Remember, Etsy does not permit reselling of non-vintage items anyway.

If you have any questions about my policies feel free to ask.