hooktwist

hook&twist | handmade modern crochet

Newcastle, Australia · 22 Sales

hooktwist

hook&twist | handmade modern crochet

Newcastle, Australia 22 Sales On Etsy since 2015

5 out of 5 stars
(12)

Shop owner

Nicola

Contact

Announcement   Beautiful rugs, baskets and other homewares. I also love crocheting clothing and accessories. All lovingly handmade in Islington, New South Wales, Australia. Got an idea for something you'd like me to make - message me! Custom orders always welcome.

Announcement

Last updated on Feb 13, 2016

Beautiful rugs, baskets and other homewares. I also love crocheting clothing and accessories. All lovingly handmade in Islington, New South Wales, Australia. Got an idea for something you'd like me to make - message me! Custom orders always welcome.

Nicola

Contact shop owner

Nicola

Reviews

Average item review
5 out of 5 stars
(12)
amandaecooney

amandaecooney on Aug 2, 2016

5 out of 5 stars

I have loved my shawl from the moment I received it. Nicola did a wonderful job of helping me to choose the colours and the absolutely beautiful wool. The effort and love she puts into her work are apparent in every perfectly placed stitch. Thank you very much!

Mishel Nesbitt

Mishel Nesbitt on May 10, 2016

5 out of 5 stars

I received my gorgeous road trip scarf from Hook and Twist today,I love it.it is beautifully made and arrived very nicely wrapped and packed with a handwritten card.i really appreciate all the trouble Nicola went to to make sure my scarf was exactly how I wanted it.i would recommend this site highly.

View all 12 reviews

Updates

Perfect for bathroom storage; soft, stretchy and washable Lycra fabric yarn nesting bowls.
End of summer special sale! Get 20% off any ready made rug or basket. Enter SUMMER20 to take 20% off at checkout.

Shop policies

Last updated on September 28, 2015
Hello and thank you so much for looking at hook&twist! I don't want to sound like a negative Nelly but please ensure you read item descriptions and shop policies carefully to ensure you understand how your order will be processed. If you have any queries, please convo me :) Thanks!

Accepted payment methods

  • Pay with Visa
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  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
All items and appropriate shipping charges are to be paid in full before an item will be shipped. Custom orders must be paid for in full before I will make the item to your specifications.

Any taxes charged by your country on imported goods are to be paid by you and are not the responsibility of hook&twist. Please check your local importation regulations before ordering to ensure no nasty surprises.
Shipping
All items are posted from Newcastle, NSW Australia by Australia Post unless you wish to have an item sent by courier. In this case, please message me before you purchase the item to allow me to obtain the correct shipping amount.

Ready made items ship within two days of purchase. Custom orders are shipped as soon as they have been completed. I will liaise closely with you during the process and let you know an expected timescale when you place your order. All custom orders are to be paid for in full before they are made.
Refunds and Exchanges
Returns
If for any reason you are unhappy with your item, please contact me immediately and I will do my best to help overcome any issue. Please be aware that I do not accept returns for custom orders. Any other return must first be discussed with me in order to establish the reason for return request and to give me the opportunity to find the best solution to the issue.

-Refunds
Please notify me immediately if you are unhappy with your purchase in any way and I will work with you to resolve the situation as best possible.
All items are packaged with the utmost care in order to arrive to you in tip top condition. If any item sufferes damage during transit with Australia Post or any other carrier, this damage to your order is not covered by me. If you are willing to pay shipping to and from my destination I will do my best to remedy the damage.