HoopBunnyHoops

HoopBunny Hula Hoops for Dance, Fitness, & Fun!

New York, United States · 527 Sales

HoopBunnyHoops

HoopBunny Hula Hoops for Dance, Fitness, & Fun!

New York, United States 527 Sales On Etsy since 2011

5 out of 5 stars
(121)

HoopBunnyHoops is taking a short break

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Note from shop owner Thank you for checking out HoopBunny Hula Hoops! The shop is currently closed for vacation and will reopen shortly. Stay updated on HoopBunny's status at http://www.facebook.com/hoopbunny . Happy hooping!

Note from shop owner

Last updated on Aug 9, 2016

Thank you for checking out HoopBunny Hula Hoops! The shop is currently closed for vacation and will reopen shortly. Stay updated on HoopBunny's status at http://www.facebook.com/hoopbunny . Happy hooping!

Ashley Spallone

Contact shop owner

Ashley Spallone

Shop policies

Last updated on September 24, 2015

Accepted payment methods

  • Accepts Etsy gift cards
Payment
All payments must be done through Paypal or with credit card through Etsy direct checkout. Items are shipped only after payment is received.
Shipping
Domestic orders are shipped through USPS priority mail (2-3 days). The current processing time is 1-2 weeks as each order is custom and made to order.

Insurance is taken out on all items shipped. If the item is lost or not delivered, an insurance claim will be filed. As long as customer cooperates with their end of the claim, a full refund will be issued or a replacement item will be made.
Refunds and Exchanges
If you are unhappy with your order, please contact me ASAP to discuss the problem.

~CANCELLATIONS~
Order cancellations will only be accepted if the item has not yet been made.


~REFUNDS~
Because of the custom nature of these products, fully refunded returns will only be accepted due to an error on my part. This includes both the item's cost and shipping charges.

If you are not satisfied with your purchase, you may send your item back to HoopBunny Hoops for a full refund of the item's cost. *Shipping costs will not be refunded.* The customer is responsible for any shipping costs incurred sending item back to HoopBunny Hoops. Returns must be made within 30 days after purchase. Refund will only be issued once the item is returned. Returns will only be accepted on unused items. If there is any damage to the item, making it unable to be resold as new, the refund will not be issued.


~EXCHANGES~
Exchanges can be made within 30 days of receiving your order. Exchanges will only be accepted on unused items that are free from any damage. If an item is returned damaged and unable to be resold as new, the exchange will be canceled and the original item will be sent back to the customer. The customer will be responsible for all shipping costs incurred during the exchange transaction. This includes any costs for shipping the item back to HoopBunny Hoops, as well as for shipping the new item to customer ($10 for domestic orders). The new item will only be sent once the first purchased item is returned and we receive payment for the new shipment.


~DAMAGES~
If it appears your hoop was damaged during the shipping process, please send me a message right away including a photo of the damage. I will use this photo to assess the best way to amend the problem.
Additional policies and FAQs
Customers in the Albany, NY area can receive a discount on shipping costs. Please contact me with your local address to be sent the coupon code for $5 off your order.