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Announcement   New! LED Glow Hoops! On sale now - save $35!


New! LED Glow Hoops! On sale now - save $35!


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Shop policies

Last updated on March 18, 2011
Our goal is to help spread the love of hoopdance and aim to provide the best possible products and designs available in the hooping universe while providing unsurpassed customer service and satisfaction. If for any reason, you are unsatisfied with your HoopElements purchase, please contact us so we may resolve your issue.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
HoopElements accepts PayPal payments only. This ensures faster processing of your order and prevents payments and orders from getting lost in the mail. Only under very special circumstances will we accept a personal check. 10 day clearance required, and a $25 returned check fee will be assessed on all returned checks.

Please note all PayPal payments will show as *PayPal Dream Design Studios* on your billing statement.

Local orders may also be paid via cash. No orders will be processed if cash is sent through the mail. This is for your protection.
All orders are sent via USPS Priority Mail. Overnight service available upon request. Custom rush orders require a 25% premium for processing and shipping your item(s). All custom orders require a 5 day lead time, on average, and all orders are shipped out with shipping notification via PayPal.
Refunds and Exchanges
Due to the unique nature of our items, refunds and exchanges are not accepted unless your item arrives defective. Defective items may be returned within 7 days for item replacement upon receipt of defective item. Items damaged due to user neglect are not eligible for exchange. If sending the item back is not possible, photos of defective/damaged item(s) is required for exchange.

LED hoops come with a 6 month warranty on internal electronic parts.
Additional policies and FAQs
Custom orders are always accepted! Simply contact me with your request.