hoopsbyhand

Hoops By Hand

Sandy, Utah · 23467 Sales

hoopsbyhand

Hoops By Hand

Sandy, Utah 23467 Sales On Etsy since 2012

5 out of 5 stars
(4255)
Diane Soffe

Contact shop owner

Diane Soffe

View all 388 items

Reviews

Average item review
5 out of 5 stars
(4255)
View all 4255 reviews

Updates

Need a gift for your mother? revolving_hearts Our sale of 15% off point_rightends tomorrow. All items will be received in time for Mother’s Day! clap
Hope your Easter celebrations included chocolate, celebration of life, and maybe some Hoops By Hand in your Easter basket. kissing_heart
Welcome, Spring! And go ahead and take 15% off our entire Etsy shop! Going on NOW until March 29th.
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It’s the “World of Etsy” sales event, which is celebrating a world of unique items that are only found on Etsy. i_love_you_hand_sign
View all 18 updates

About

Hoops By Hand

Growing up in the Soffe family, jewelry was more than just a livelihood it was a way of life. Lisa, the youngest of the bunch, recalls making jewelry from infancy; probably around the age of 7, making around $4 an hour. At the age of 10 she asked for her first raise :0. To this day it is not uncommon at a family function or a road trip to have someone working on jewelry. The first time Angela set stones was on a family road trip her Junior year of high school. Diane, supportive wife and mother, was the happiest when we were all working together. Mark, husband and pops to the crazy bunch, has been making jewelry for over 41 years, it's no wonder we're a bit obsessed about it :)

When you buy hoopsbyhand jewelry you know you will be getting something that is quality. The thing that makes hoopsbyhand jewelry standout is the attention to detail. The metals used have an appropriate thickness and finish that make the jewelry age beautifully. We only work with precious metals including 925 sterling silver, 14K rose gold-filled and yellow gold-filled wire.

14K gold-filled jewelry consists of a solid layer of gold bonded on top of a base metal. This base metal allows for the ring to be sturdy and affordable. Gold-filled handles daily wear similar to solid gold, and with normal wear should not fade away over time. It contains more gold compared to gold layered, or gold-plated jewelry, and does not tint skin color (unless allergic to gold). The gold is thick enough to be hammered for forming and decoration of its surface without going through the gold layer. How's that for a little jewelry lesson for you?

Another standout with hoopsbyhand jewelry is that our jewelry is delicate and minimalistic but has more heft to it compared to zinc or steel. The precious metals used can be created into the many simplistic and graceful pieces you will find in the shop.

When asking each member of the family their favorite part of being in the jewelry business the consensus is working together and making something that connects with the customer. We love all our jewelry and each of our customers. Without the amazing customers we wouldn't be able to do what we love. We try to go above and beyond to make sure our customers are satisfied. All our jewelry comes with a lifetime guarantee because we want to make sure you love our jewelry as much as we do.

Shop members

  • Diane Soffe

    Owner, Customer Satisfaction, Cheerleader

    I'm a mother to six amazing kids and a wife to a very creative husband. I've spent most of my life raising kids and running a jewelry business. I enjoy my cabin in Panguitch Lake, babysitting grandkids, playing the piano and the color orange.

  • Lisa Muhlestein

    Photographer, Marketer, Creator

    Mostly I like naps, clouds, really soft pillows, my cat 'Cow', LDS temples, and creating something new!

  • Angela Johnson

    Hoop Master

    Mom to four boys and a sweet princess. I'm married to my favorite soil loving redhead. My passions are jewelry, reading, music, alone time, and Anne of Green Gables. I love cats but due to my husband being allergic my dog Tank fills the void.

  • Nicole Whittenburg

    Hustler, Customer Satisfaction, Computer Nerd

    Mom of three beautiful children. Whenever possible I love sneaking away to the gym, enjoying the outdoors, traveling, reading, playing the piano, and city lights.

  • Mark Soffe

    Artist, Jeweler

    Enjoys experimenting with new kinds of jewelry, beekeeping, national parks and many trips to Disneyland.

  • Collette

    Beautifier, Packaging Engineer

    I love being a mom to our very energetic baby boy! My interests are all things popcorn, pocket pigs and penguins. I enjoy reading, telling stories, laughing, my two pooches and being a Texan. Married to a hardworking Landman and my best friend.

  • Cow

    Shop Mascot

Shop policies

Last updated on June 8, 2018
Welcome to Hoops By Hand! We love what we do and hope you will find something that you will fall in love with too!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Customer service is a big priority. If you have any issues, need a different ring size, or are dissatisfied with any of our jewelry contact us and we are happy to do any exchanges or refunds in a timely manner. The only cost to you is the return shipping.
Payment
We accept direct check-out through Etsy, Etsy gift cards, and Paypal. Contact us with any other methods you would like to use and I'm happy to work with you.
Shipping
We ship using USPS First Class, 3-5 business days, with Delivery Confirmation for orders within the United States. A tracking number will be emailed to you once your order has shipped. Priority shipping, 1-3 business days, is available at checkout for an extra $5.

~INTERNATIONAL ORDERS ~

We use USPS First Class and shipping times can take six to eight weeks for your package to arrive but in many cases arrive between one and three weeks. Unfortunately we do not have control over how long your countries customs charge and how long they hold your package. A package will not be considered lost before eight weeks have passed. If a package does not arrive to the destination within the eight weeks the first time we will refund you for the amount of your order but the shipping cost will be your responsibility. Also if an item does not arrive the first time we will not send the order out again.

-CUSTOMS-

Please be aware that your country may charge you taxes, VAT, custom duties, handling/brokering fees or other amounts for imported goods which is the responsibility of the customer. Check with your Customs office and/or Postal Service with any concerns. Please be aware it is unlawful for me to falsify dollar amounts or mark your purchase as a "gift" in order to avoid duty charges. Delays in customs are beyond the control of the USPS and Hoops By Hand.

Please make sure that your shipping address is correct before submitting. We are not responsible for packages that do not arrive due to an inaccurate or incomplete address.
Additional policies and FAQs
Contact us with any questions, concerns, improvements, custom orders, etc. and we are happy to work with you!

Each piece of jewelry comes in an individual jewelry box and ribbon ready for gift giving.-+ Let us know in comments or message me if you would like a special note included.

More information

Last updated on May 24, 2018
Frequently asked questions

Sizing details

Each of our items have details about the size of the piece in the description. Be sure to check that out if you have any questions about how big and item is.

We use standard US sizing for all our rings. If you have any questions about your ring size contact us and we'd be happy to walk you through finding out your ring size.

Care instructions

We use precious metals including sterling silver, 14k gold-filled, and 14k gold. Sterling silver can tarnish over time. We do coat our jewelry with a coating that delays the process. We also send our jewelry in an air tight bag to help keep the sterling silver from oxidation (tarnishing). Polishing clothes can also help out with cleaning any tarnish.

14k gold-filled and 14k gold wears very well and with normal wear can last years and even decades. If you ever has any issues with your jewelry breaking or discolored contact us to help you get a replacement.

Gift wrapping and packaging

Our jewelry is packaged in a cute box and ribbon ready for gift giving. You can also request a personal message which we hand write onto a gift tag. We try to package responsibly in an effort not to waste. Often more than one item will be placed in the same box. Please specify if you would like your items individually boxed. Bridesmaids gifts will each have their own box.

Will this jewelry turn my skin colors? Can I wear my jewelry in the water?

Unless you have a skin allergy to sterling silver or gold you should not have any issues with the metal turning your skin colors. You also should be able to wear your jewelry in the water without discoloring or damaging your jewelry.

I received the wrong item/my ring doesn't fit. What should I do?

If for any reason you are not satisfied with your order contact us and we will walk you through a very straight forward size exchange, return for refund, or replacement.

What is 14K Gold-Filled

14K yellow and rose gold-filled jewelry consists of a solid layer of gold bonded on top of a base metal. This base metal, which is brass (a make-up of copper and zinc with no nickel), allows for the ring to be sturdy, and affordable. Gold-filled handles daily wear similar to solid gold, and with normal wear should not fade away over time. It contains 100% more gold compared to gold-layered, or gold-plated jewelry, and does not tint skin color (unless allergic to gold).

Does your jewelry contain nickel?

Our sterling silver and 14k gold-filled metals do not contain nickel.

Can I wear this in the water?

Yes you are able to wear our jewelry in the water without causing discoloration.

Is our jewelry guaranteed?

Our number one priority is making sure our customers are happy. We try to do our best in using the best materials and smart designs at affordable prices. If for any reason you are not satisfied with your order or if you have any issues down the road with any of your jewelry please contact us to make things right by replacing your jewelry or refunding you.