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hopeandgracedesign's Shop Announcement

Welcome to my shop named after my two girls :) I will be adding new items shortly...please be sure to check back over the next couple of weeks!
Thanks for visiting :)

hopeandgracedesign's Shop Policies

Welcome

Thank you for visiting my little shop! All items are handmade by me unless otherwise specified (some accessory items are intended for use with other items and are not handmade).

Please visit an 'like' my facebook page to see other items that I have created. I enjoy creating custom items and have done so many times for friends and family :)

Payment

Payments may be made using PayPal, money order or personal check. Money orders and personal checks must be mailed to the shop address. Orders paid for by money order will be shipped as soon as payment is received. Orders paid for by personal check will be shipped as soon as funds clear in my account.

Shipping

All items will be shipped USPS.
Currently shipping only to the US.

Refunds and Exchanges

Notification of refund must be made within 14 days of purchase. Please message me of any issues asap so that I may resolve to the best of my ability. It is important to me that you are happy with your purchase :)

Additional Policies and FAQs

Custom orders may take an additional 2 to 5 business days before shipping. Please message me if you need your order quickly and I will let you know what is possible.

Last Updated December 7, 2012