HopeDesignLimited

Hope Design Ltd.

Leavenworth, Kansas | 3251 Sales

HopeDesignLimited

Hope Design Ltd.

Leavenworth, Kansas 3251 Sales On Etsy since 2010

5 out of 5 stars (462)

HopeDesignLimited is taking a short break

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Note from shop owner Hope Design is run by active duty military families and we are temporarily out of the studio for military moves. We anticipate reopening for orders and conversations around mid-July 2019.

Would you like to be notified when we reopen the shop? Sign up for an email notification at www.HopeDesignLtd.com.

Thank you for your support of our small business and passion!

Kindly,

Lauren Hope
Owner & Designer

Note from shop owner

Last updated on May 22, 2019

Hope Design is run by active duty military families and we are temporarily out of the studio for military moves. We anticipate reopening for orders and conversations around mid-July 2019.

Would you like to be notified when we reopen the shop? Sign up for an email notification at www.HopeDesignLtd.com.

Thank you for your support of our small business and passion!

Kindly,

Lauren Hope
Owner & Designer

Lauren Hope

Contact shop owner

Lauren Hope

Reviews

Average item review
5 out of 5 stars
(462)
See reviews that mention:
quality 55 shipping 76 customer service 78
View all 462 reviews

Updates

Our fearless leader Lauren Hope had been nominated for Military Spouse of the Year. We would love your support with a vote!
www.msoy.afi.org/contestants/lauren-hope/
Sale time! Check my Etsy shop to see this limited time 25% off memory wire button bracelets. See shop for details.
#ShopMilitary #etsy #hopedesignltd
One team, one fight...but we all have strong opinions when it comes to the Army vs. Navy game. Who will you be rooting for?
#ShopMilitary #HopeDesignLtd
View all 20 updates

About

-The love of a military wife-

For updates on my latest creations, sales, and events, sign up to become a Hope Design Ltd. VIP at www.HopeDesignLtd.com

Bio
Lauren Hope is the owner, designer and artisan behind Hope Design, Ltd ®. A military spouse herself, she carefully hand crafts unique military jewelry and accessories to honor our country’s service veterans and heroes. In addition to being available here, Lauren’s creations are available in selected not-for-profit, military spouse mission-driven gift shops.

The Story of Hope Design Ltd.
My name is Lauren Hope and I’m the owner, designer, and artisan of Hope Design Ltd. I hand craft military jewelry and accessories to honor our country’s service members. I am also the wife of a soldier and the mother of two little boys. I am proud to support my husband in his military career and have found that creating jewelry provides an oasis of sanity in our unpredictable military life!

The Back Story
Hope Design Ltd. was developed to address one of the difficulties of military life.
It’s hard for a military spouse to find meaningful employment. Over the past 12 years, we’ve lived in 8 different homes. And, with two young sons, the options were even fewer.

I have always been inspired by my husband’s career and his passion for military history, and the insignia and designs of the military have always fascinated me.

So I looked at what I loved to do, what I wanted to do and what I could do and created a company where I could 'create by night while the little ones sleep.'
We launched in 2013, just weeks after my youngest son was born. (Yes, I must have been crazy). Sometimes I look at him and reflect on how he, and the business, were born at the same time. My, how they’ve grown! What started as a hobby has grown to an Etsy store, and now into a brand.

Through moves and raising children, this portable career has brought me joy, friendship and fulfillment.

Today
I currently work from my in-home studio, no matter where the military sends us. I continue to be a true small business. I design and create all of the jewelry, fill the orders, and answer the emails. I design the online store, maintain a variety of trademark licenses, and take care of the marketing. 

You can find my jewelry online at HopeDesignLtd.com and Etsy. If you prefer to shop in person, Hope Design Ltd. pieces can be found at amazing gift shops that support the military-spouse community, including R. Riveter, West Point Spouses’ Club, and Bragg’s Unique Boutique.

A Rewarding Enterprise
Each piece is much more than jewelry. The emotional significance it holds for veterans and their families turns it into something much more. As a result, our customers are more like family than customers.

Their overwhelming support has landed Hope Design Ltd. on the pages of Military Spouse magazine, Legacy magazine, and the popular blog Humans on the Homefront. 

Can you imagine my excitement when I learned that the First Lady and Second Lady of the United States are proud owners of my work? Or, that the XVIII Airborne Corps selected my jewelry as the official protocol gift for their V.I.P. guests?

This journey started as a jewelry hobby, but has become so much more. I have enjoyed connecting with military spouses and veterans as a mentor for Hiring our Heroes. I’ve had the opportunity to make motivational speeches at the AFI Military Spouse of the Year conference in Washington, DC and at MilspoCon by The Milspo Project in Wilmington, NC. 

It’s exciting to think of what tomorrow will bring.



Lauren Hope
Owner | Designer | Artisan

Hope Design Ltd.®

Shop members

  • Lauren Hope

    Owner, Designer, Artisan

    Lauren Hope is the artisan behind Hope Design Ltd ®. A military spouse herself, she carefully hand crafts military jewelry to honor our country’s service veterans and heroes. Her creations are available online and in milspo mission-driven gift shops.

  • Little Men

    Button Counters

    Lauren's sons delight in delivering the orders to the mailbox. They diligently announces when the mail man has driven by and beg to check the mailbox. They also strengthen their math skills as chief inventory officers each January.

  • Megan Di Giovanni

    Assistant

    Megan Di Giovanni is the webmaster, marketer, and photographer behind Hope Design Ltd.Ⓡ. A military spouse as well, Megan brings Lauren's vision of support and empowerment within the military community to life.

Shop policies

Last updated on February 22, 2019
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Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Items on sale
Returns and exchange details
Hope Design Ltd. purchases* can be returned within 30 days of the ship date of your item. Customer must show proof of purchase (order #, email). The item must be returned in original condition and undamaged to qualify for a refund. Refund can only be credited to original form of payment or store credit. Customer is responsible for return shipping.

*All standard physical items can be returned. Custom items, wholesale items and digital downloads cannot be returned.
*Shipping fees will not be refunded. 

What does “original condition and undamaged” mean?
Item is free of dirt, grease, and signs of wear.  Original packaging is in new condition, including box, backing card and/or velvet bag. No human or pet hair, fragrance or odor.

What if the item was a gift?
Gifted items can be returned for store credit with proof of purchase. Proof of purchase would be original order number/purchaser.

What if I believe the item I received is defective?
If you believe your item has arrived damaged or defective, please follow the steps below :
Take photos and write description of damage or defect
Send to HopeDesignLtd [!at] gmail.com within 10 days of original ship date. 
Await response from Hope Design Ltd. These cases are handled on a case-by-case basis. 
If you receive approval of return, if necessary, mail items to Hope Design Ltd. following the mailing instructions below.

Wholesale accounts have 30 days to report defective merchandise. After this inspection time period passes, all sales are final and items are subject to repair fees.

Please contact HopeDesignLtd [!at] gmail.com to receive approval of return for refund or store credit.

All items purchased on sale online and all items at Hope Design Ltd.'s trunk shows are FINAL SALE and cannot be returned. Gift Cards are non-refundable/returnable.
Payment
Hope Design Ltd. accepts all major credit cards and Paypal.
All order will ship after payment is received.
Shipping
USPS First Class: 3-5 business days
USPS Priority Mail: 2-3 business days
USPS Priority Express Mail: 1-2 business days

Multiple varieties of USPS shipping available at checkout for all domestic and international packages. Our products ship to most countries worldwide. While Hope Design Ltd. strives to deliver goods in the time frame specified above, we cannot guarantee or accept liability for deliveries made outside of this time frame.

All items ship to USA, APO’s and international. If you are shipping to a country that is not listed in the shipping options, please send me a ‘Note to Seller’ for your personal shipping quote. 

IMPORTANT:
We are not responsible if a package is/are not deliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out, if shipping information is not corrected within 12 hours of purchase, store policy will apply. If you realize you have made an error in your shipping details, kindly e-mail us at HopeDesignLtd@gmail.com as soon as possible.

Insurance: Insurance on domestic shipping is available of purchase in the shipping section of the checkout process. Order value up to $50 insurance is included on all USPS Priority Mail orders. Hope Design Ltd. highly encourages insurance is purchased for all custom and one-of-a-kind orders, as they are irreplaceable. Hope Design Ltd. cannot be held accountable for orders once they have been accepted by the USPS tracking system.