Announcement Follow us on Instagram! instagram.com/hopelesslingerie
Follow us on Instagram! instagram.com/hopelesslingerie
Accepted payment methods
Returns and exchanges
In the event of a faulty product, please contact us immediately.
All sales are final, and Hopeless will not refund orders simply for change of mind, due to the handmade nature of the goods.
I do not give refunds or cancel orders for change of mind.
Hopeless ships orders worldwide. Larger orders of multiple pieces may take longer to deliver. As Hopeless Lingerie is based in Melbourne, Australia please note that international shipping takes 7-10 working days to arrive.
If you have any queries about how many orders are ahead of you and expected delivery time, email gaby [!at] hopelesslingerie.com.au.
Please be aware that if you do not choose registered mail the transaction is at your own risk. If your parcel goes missing in transit, Hopeless Lingerie can not be held responsible.
Customers are responsible for taxes and duties in their own country, I will not mark parcels as 'Gifts' or lower the price on the item so a customer can avoid taxes. This is against the law and all requests to do so will be refused.