Jango on Jul 30, 20215 out of 5 stars
Amazing seller! Awesome Product! Beautiful Craftsmanship! The pins look even more amazing in person! Seller has great customer service skills!
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
What happens if tracking shows my package was delivered but I did not receive it?
The first course of action is to check with your family and friends, or your neighbors to see if someone has accepted delivery on behalf of you.
You should also allow a few extra days as the package may be with your local postman.
In the meantime, we recommend you to do the following:
1) Visit your Etsy account, click on your order and confirm the shipping address displayed in the order is correct.
2) Call USPS at their toll free number, and tell them you didn't receive your package:
3) After 7 days, submit a search request: