hopestones

Hope Stones Unique Handcrafted Jewelry

hopestones is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

hopestones is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on December 18, 2011
Welcome to Hope Stones! All of the jewelry for sale here has been made with love' love for health and life. Hope is a word that every hurting heart understands. Hope shines brighter than the brightest star on the darkest night. Hope is greater than any obstacle in your path. Anything can be accomplished by those who truly have hope in their hearts.Hope that those facing cancer will have support... hope that those lost to cancer will not be forgotten...and hope that one day cancer will be eliminated. From the book "The Purpose Driven Life" by Rick Warren... Hope is as essential to your life as air and water. You need hope to cope. Dr. Bernie Siegel found he could predict which of his cancer patients would go into remission by asking, "Do you want to live to be a hundred?" Those with a deep sense of purpose answered...... yes and were the ones most likely to survive. Hope comes from having a purpose. I started making jewelry to keep my mind off of having cancer but it has turned into my passion. Do you know what happens when you find your passion? 'everything' happens =) May wearing a piece of Hope Stone Jewelry lighten your heart and brighten the day!!

Thank you for your support. Feel free to contact me with any questions, comments, or concerns. My personal email- hopestonesstore [!at] gmail.com because I am not always on the Etsy account I do not want you to wait for an answer any longer than you need to.

All designs copyright © 2011 Hope Stones®.

Accepted payment methods

Paypal
Returns and exchanges
If you are not 100% satisfied, I am not either. If you are not happy, returns are accepted within 3 days of receiving your purchase. The item must be returned in new and unused condition, "within 3 days of receiving it", not later please because I will not refund items after that time (buyer pays return shipping, including insurance and any paypal fees). Contact me to request a refund and it will be issued less shipping charges, after I receive the package. I am not responsible for lost or broken items.
Payment
Pay pal is the preferred method, but you do not need a PayPal account to pay for your items through PayPal: You choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
http://www.etsy.com/help/article/361
Payment is expected at the time of purchase. For unpaid orders, I will allow a three day grace period before canceling the transaction unless you have contacted me regarding your inability to pay immediately. I will hold items up to a week if necessary but you have to let me know.

Money Orders & Checks: Must be in US funds from a USA-based bank, just mark your Etsy order as "mail in payment". Mail-in payments need to be received within 5 calendar days of purchase date. I will wait for payments to clear before shipping.
Shipping
Domestic First class usually takes about 3 to 5 days depending on the zip code. Canada around 7 to 10 days and International starting at around 2 weeks. Please keep in mind that international orders are sometimes held in customs for several days. Also consider weekends or holidays. I cannot guarantee shipping times for any carrier. In trying to keep shipping cost down I offer flat rate shipping box or insulated envelope that charges per lb. I do prepare the envelope but I suggest choosing the box if you order glass items.
I am not responsible for lost or broken items.
Additional policies and FAQs
This jewelry was handmade by me with dedication and I really want you to be happy with your purchase. I will consider a "successful" transaction to be completed once I receive positive feedback from you, I will then respond with positive feedback for you.
If you have any problems, please contact me before leaving neutral or negative feedback. I will always do my best to make sure you are a satisfied, and hopefully, a repeat customer!
Thank you for choosing Hope Stones. I hope you treasure the jewelry you have chosen.
All designs copyright © 2011 Hope Stones®.