HopscotchLondon

Design led lifestyle brand focused on minimal living

London, United Kingdom On Etsy since 2014

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

HopscotchLondon

Design led lifestyle brand focused on minimal living

London, United Kingdom | 3,847 Sales

Announcement    WE ARE OPEN + DISPATCHING ORDERS AS USUAL — we can send gift orders direct to the recipient with free gift wrapping and note included.



For a limited time, get free delivery on all UK orders! All orders are gift wrapped in white tissue, and we can add a gift note for you too.



Hopscotch is a small independent design led lifestyle brand, specialising in soy candles and 100% natural skincare products, all made by hand in our London studio.

Taking pride in using no mass production, every product in our signature collection is carefully designed, formulated, and produced by hand in small batches.

Our entire skincare range has been carefully designed, formulated, and produced by hand in small batches. We believe in all natural skincare that you can feel great about putting on your body. None of our ingredients or products have been tested on animals.

Follow us on Instagram and Twitter for exclusive updates @hopscotchlondon

Announcement

Last updated on Mar 25, 2020

WE ARE OPEN + DISPATCHING ORDERS AS USUAL — we can send gift orders direct to the recipient with free gift wrapping and note included.



For a limited time, get free delivery on all UK orders! All orders are gift wrapped in white tissue, and we can add a gift note for you too.



Hopscotch is a small independent design led lifestyle brand, specialising in soy candles and 100% natural skincare products, all made by hand in our London studio.

Taking pride in using no mass production, every product in our signature collection is carefully designed, formulated, and produced by hand in small batches.

Our entire skincare range has been carefully designed, formulated, and produced by hand in small batches. We believe in all natural skincare that you can feel great about putting on your body. None of our ingredients or products have been tested on animals.

Follow us on Instagram and Twitter for exclusive updates @hopscotchlondon

Items

3847 Sales
 

All Items

hopscotchlondon

Contact shop owner

hopscotchlondon

Reviews

Average item review
4.5 out of 5 stars
(511)
See reviews that mention:
quality 22 shipping 58 customer service 26

Updates

A friend was talking about how all this extra washing has taken a toll on her hands. Our Petitgrain, Juniper + Sage Hand Lotion is made using plant based ingredients including a hydrating base of coconut oil. It’s a light, formula perfect for everyday use
‪Our top seller at the moment is our Amber + Sandalwood candle. We’ve been pouring more today and they’ve been making the studio smell amazing! These guys come boxed, so they make the perfect gift to let someone know you’re thinking of them.
It’s been so nice to see people ordering care packages to their loved ones to let them know they’re thinking of them! This special bundle is being sent out today by someone hoping to spread some relaxation and calm yellow_heart
View all 299 updates

About HopscotchLondon

Sales 3,847
On Etsy since 2014

Small batch home fragrance and 100% natural beauty products

Hopscotch is a small independent lifestyle brand, specialising in soy candles and 100% natural skincare products, all made by hand in our London studio.

We believe in surrounding yourself with beautiful things — we don’t just want our products to do good, we want them to look good too! All our packaging is designed to be minimal and sleek, to fit perfectly into any lifestyle or interior.

We hand pour and make every item in our candle and home fragrance range and we take pride in using no mass production in the making of any of our products.

Our entire skincare range has been carefully designed, formulated, and produced by hand in small batches. We believe in all natural skincare that you can feel great about putting on your body. None of our ingredients or products have been tested on animals, and everything in our beauty range is vegan.

Production partners

  • Screen printing

    United Kingdom

    Specialist screen printer

Shop policies

Last updated on January 26, 2020
Hopscotch is a design led lifestyle brand, focused on minimal simplicity — everything is made in our East London studio.

Follow us on Twitter & Instagram @hopscotchlondon

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We hope you love everything you receive, but if you would like to return an item(s) then please get in touch. Item(s) need to be returned to us in their original condition, within 30 days of receiving your order.

We can only offer an exchange in the event of an item being faulty or damaged. In this case, the exchange will be for the same product only. If you would like a different item then a new order must be placed.

All returned items will be refunded within 2 working days of us receiving them, minus the cost of the initial postage fee (except in the case of a faulty or damaged item).

Unfortunately we are unable to offer returns, refunds or exchanges on any personalised, made to order items, or pierced jewellery (for reasons of hygiene), excluding when damage is incurred in transit or the item is found to be faulty.

If you do wish to return an item, contact us first within the 30 days to receive our instructions. It is your responsibility to return items using a secure postage method, and sufficient packaging to ensure the order is returned in the original condition.

The item is your responsibility until we receive it, and you are responsible to pay the cost of the returns postage.
Payment
You can pay via Etsy's direct checkout using your debit or credit card, PayPal or an Etsy gift card.
Shipping
All orders are gift wrapped in white tissue, and we can add a gift note for you too.



Most order are posted using Royal Mail, and you can choose an expedited delivery upgrade at checkout.

Delivery aims:
• UK Standard (free): 2–3 working days
• UK Express: 1–2 working days
• Europe: 5–7 working days
• Rest of the World: 7–10 working days

Please note these are estimates given by the Royal Mail and are not guaranteed. If you require an item urgently, please get in touch with us before ordering. Working days for the Royal Mail and Hermes are Monday–Friday, not including public holidays.

Ordering a gift? You can get your order sent to any address, and we can add a gift note inside the parcel too — just let us know at checkout. Gifts will be wrapped in tissue.
Additional policies and FAQs
You can contact us directly by emailing: info [at] hopscotchlondon.com

Please remember that colours may vary from what you see on your screen as all monitors and screens are different.
Privacy
Introduction
This Privacy Policy describes how and when Hopscotch London Limited collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


The EU General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a new EU regulation aimed at helping to strengthen data protection for EU citizens and residents both within the EU and the wider world and will be effective from 25 May 2018. This new legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data. It replaces the existing Data Protection Directive (1995).


Who we are
Hopscotch is the trading name of Hopscotch London Limited, a UK based limited company. Hopscotch is the “data controller” (contact details below). This means it decides how your personal data is processed and for what purposes. In general, you can visit etsy.com and its related sites and services without telling us who you are and without revealing any information about yourself. If, however, you contact us, or place an order with us, you will be asked to provide certain information such as your contact details and this data will be stored.


Information we collect
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in my legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.


Information sharing and disclosure
Information about our customers is important to my business. We only share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


Data retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.


Transfers of personal information outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to contact us
For purposes of EU data protection law, the data controller of your personal information is Hopscotch (Trading Name of Hopscotch London Limited, a UK Private limited Company) whose registered office is: 7/9 Wagg Street, Congleton, Cheshire, CW11 1EN, United Kingdom. To exercise all relevant rights, queries or complaints please in the first instance contact: info(at)hopscotchlondon.com


Data breaches
We will report any unlawful data breach of our database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.


Notice
This privacy policy is only applicable to users of Etsy.com or its related sites and services. A different privacy policy is applicable to users of other sites and services we offer.


Policy Updates
Hopscotch may update this policy and you should check this page from time to time to ensure that you are happy with any changes.


Hopscotch London Limited: Last Updated 17 May 2018