HotScones

Artisan mittens and hats to keep you warm and smiling

Cairns, Australia On Etsy since 2010

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Buyers bought gifts from this shop and gave them 5-star reviews!

HotScones

Artisan mittens and hats to keep you warm and smiling

Cairns, Australia | 303 Sales

Announcement    Use code WELCOME20 to get 20% off anything in stock!

Announcement

Last updated on May 6, 2020

Use code WELCOME20 to get 20% off anything in stock!

Items

 
Lyndal B

Contact shop owner

Lyndal B

Reviews

Average item review
5 out of 5 stars
(61)
See reviews that mention:
quality 6 shipping 11 customer service 4

Shop policies

Last updated on September 11, 2019
I put a lot of love, time and effort in to my creations and I have to balance between durabilty, comfort and aesthetic. For this reason I underline the fact that they are DELICATE and as such are not meant to be played with like toys (eg no chewing, pulling etc). If the washing and care instructions are adhered to you will get many, many years of warmth and joy out of Hotscones' hats and mittens.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Refunds are not given due to a 'change of mind'.
Shipping
Items marked 'Ready to ship' are usually shipped out the day after payment is received (excluding public holidays and weekends). I use Australia Post for all shipping. Shipping times vary from country to country and may change at certain times of the year and as such I can make no guarantees for arrival dates, particularly Christmas (If you wish to use express post, please contact me for additional costs).
International shipping can take a long time in some isolated instances and therefor an item will not be considered 'not received' until 90 days after posting.
Additional policies and FAQs
Washing and Care Instructions:
*Delicate - Handle with care! Do not allow item to be played with like a toy (eg no pulling, no chewing) as this may loosen the features and stretch the hat out of shape.

*Handwash only
*DO NOT wring, iron, bleach or tumble dry
*Dry flat
*Store well away from moths