houndstown is taking a short break
Kaleroy on Aug 12, 20225 out of 5 stars
Bought the hi-vis yellow which is perfect on my black dog. Fits really well - he's got a huge chest and tiny belly so we had to open the bands to the furthest on one and the smallest on the other! But it's brilliant and he's easy to spot at dawn and dusk and we're very happy with it.
Elizabeth on Aug 10, 20224 out of 5 stars
Finally a harness my fox terrier-mix CAN'T wiggle out of! Eventho it's working great I'm wondering if I should have gotten a size smaller (??) How does it look?🤔
Brooke on Aug 2, 20225 out of 5 stars
I love houndstown! Great quality, every time.
Rene on Jul 30, 20225 out of 5 stars
Always the best!!! I’ve purchased several harnesses from you and they are always perfect!! Thank you!
Nicole on Jul 29, 20225 out of 5 stars
Works and fits well for my whippet! I absolutely love the color!!!!
jgrim21 on Aug 12, 20225 out of 5 stars
The leashes are excellent- strong and colorful!
jgrim21 on Aug 12, 20225 out of 5 stars
Wonderful leashes! Strong & colorful.
Judy on Aug 8, 20225 out of 5 stars
I love these collars. They are so well made I'm going to order another one.
Ruth Ann Amos on Aug 5, 20225 out of 5 stars
I had bought two of these harnesses last year for my greyhounds as a safety precaution when we traveled across country, and was very impressed. Great quality, fit well, and that second strap around their belly is an extra precaution, should anything have happened to startle them (one has got out of a regular harness with just the strap around the chest…..it takes seconds and is very frightening, fortunately she didn’t go far, and was secured). When another greyhound came to us, very timid and skittish, it was a no-brainer to get another one of these harnesses to help keep her safe. They even sleep well in them!
Sara on Aug 3, 20225 out of 5 stars
A strong, sturdy collar that is adorable too! Quality is exceptional! I love this collar!
Collars from Nowhere....
Houndstown is a sometimes unwieldy monster. Sometimes online, sometimes on Etsy, and sometimes in person and occasionally on the phone, it is a concept that is tough for even I, the creator, to grasp.
Houndstown started the way so many small ventures begin-from a simple idea of "I can do this...but better...". Twelve years ago a sweet, meek greyhound came into my life. Online collar ordering was simply not meeting the needs of dressing a brindle male pup-it's a surprisingly tough task.
After messing around with fabrics, hardware, and an unruly 30 year old sewing machine (not to mention having to learn to sew from my mother-the owner of said machine...) for a month or so, I had a collar or three that weren't too terribly bad-by my standards at the time, anyway.
Fast forward eleven years. Houndstown is now in it's own facility, and I am the proud (lol) owner of multiple industrial sewing machines, bar tackers, webbing cutters....you name it. I have learned more about industrial manufacturing in the past year than I ever cared to!
As much as I joke about sewing for a living (yes, I STILL do some of the sewing!!), there's nothing else I would rather do.
Etsy has become an integral part of Houndstown, and I believe it will continue to not only offer us an additional outlet for our products, but will move Houndstown in a new direction as we expand our markets and offerings. Etsy has filled a part of our business needs that I never knew existed-and it has quickly become my favored method of bringing our products to our devoted fans and customers.
I am a very concrete person, or so I think. I've been told otherwise... A creator, perfectionist, animal lover, and a dad. It's a delicate balance that is rarely held in perfect accord.
Accepted payment methods
Returns and exchanges
Houndstown now offers a full refund or exchange within 3 days of delivery, minus Etsy fees, and a restocking fee of 50% of the sales price. This covers the cost of an item made specifically for your order, as well as shipping to you. Customer must contact Houndstown via email within 3 days of delivery to facilitate return. All returns must be unused, and in condition to be resold. All shipping fees both ways after the initial purchase are the sole responsibility of the buyer. Houndstown guarantees all collars and leashes against manufacturing defects for the life of the product. While Houndstown warranties all products against defects, we cannot guarantee or warranty against wear and tear. How fast a collar or leash wears depends on its use. If you have a particularly rough and tumble dog, that enjoy spending days out in the sun as opposed to snoozing on the sofa, daily worn collars and associated products are going to wear faster. We highly suggest saving the one of a kind, crystal embellished, night on the town collars for special occasions. No refunds given on custom orders, although we will do everything we can to make you happy with your custom order. Execution of return policy is at the sole discretion of Houndstown.
No refunds on international orders.
International orders are shipped USPS International Priority, uninsured. If you wish to add tracking or insurance, this must be noted and added at time of payment. Orders shipped without tracking or insurance are done so at buyers discretion, and delivery can not be guaranteed.
**Please note: Any package that is verified with tracking number as delivered correctly to the address provided to us through Etsy but not received is the responsibility of the purchaser. Due to a number of possibilities, from porch piracy to inaccurate delivery by local carriers, we are unable to replace orders once they are verified delivered. It is an unfortunate position but the weight of providing a safe and secure delivery address and location is the responsibility of the buyer.**
Any order that requires a size (such as a single item being offered in multiple sizes that is chosen by the customer) MUST have the sizing and/or hardware finish noted upon ordering. If not noted, shipping times may be longer. If we do not receive sizing information, we will complete and ship the order with a size MEDIUM product. If this sizing is incorrect, it may be exchanged at customer's shipping expense. If hardware selection is not made, we will ship product with NICKEL hardware. If this is incorrect, it may be exchanged at customer's expense.
Additional policies and FAQs
Houndstown offers wholesale pricing to adoption groups, rescue groups, and pet boutiques. Please contact us for more details!