houndstown

HOUNDSTOWN

2275 Sales

houndstown

HOUNDSTOWN

2275 Sales On Etsy since 2010

5 out of 5 stars
(599)

Announcement   Houndstown offers some of the finest martingale and buckle collars, leashes, and other custom dog accessories on the planet! All of our products are handmade by us in NC, using as many domestic materials as possible.
We offer both martingale and buckle collars in sizes and widths perfect for any size pup, from teacup to giant breeds. If you need help with sizing, just send us a message-we are more than happy to help! If you don't see the size, width, style, etc. you are looking for, please ask! We probably have it in stock!
All Houndstown collars and leashes start with a base of nylon webbing, then utilize cast or welded hardware (never stamped or open joint) that is bar-tacked in an industry standard Box-X to offer complete protection for your pup. All of our collars are guaranteed for life against manufacturing defects (normal wear and tear not included).

Announcement
Last updated on Nov 2, 2015

Houndstown offers some of the finest martingale and buckle collars, leashes, and other custom dog accessories on the planet! All of our products are handmade by us in NC, using as many domestic materials as possible.
We offer both martingale and buckle collars in sizes and widths perfect for any size pup, from teacup to giant breeds. If you need help with sizing, just send us a message-we are more than happy to help! If you don't see the size, width, style, etc. you are looking for, please ask! We probably have it in stock!
All Houndstown collars and leashes start with a base of nylon webbing, then utilize cast or welded hardware (never stamped or open joint) that is bar-tacked in an industry standard Box-X to offer complete protection for your pup. All of our collars are guaranteed for life against manufacturing defects (normal wear and tear not included).

Chris Carpenter

Contact shop owner

Chris Carpenter

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Reviews

Average item review
5 out of 5 stars
(599)
Andrea Vermeulen

Andrea Vermeulen on Aug 16, 2016

5 out of 5 stars

It's beautiful! I had a couple of questions before I placed the order and they were answered promptly. Very helpful. The order arrived quickly as well. I would order again.

View all 599 reviews

About

Collars from Nowhere....

Houndstown is a sometimes unwieldy monster. Sometimes online, sometimes on Etsy, and sometimes in person and occasionally on the phone, it is a concept that is tough for even I, the creator, to grasp.
Houndstown started the way so many small ventures begin-from a simple idea of "I can do this...but better...". Twelve years ago a sweet, meek greyhound came into my life. Online collar ordering was simply not meeting the needs of dressing a brindle male pup-it's a surprisingly tough task.
After messing around with fabrics, hardware, and an unruly 30 year old sewing machine (not to mention having to learn to sew from my mother-the owner of said machine...) for a month or so, I had a collar or three that weren't too terribly bad-by my standards at the time, anyway.
Fast forward eleven years. Houndstown is now in it's own facility, and I am the proud (lol) owner of multiple industrial sewing machines, bar tackers, webbing cutters....you name it. I have learned more about industrial manufacturing in the past year than I ever cared to!
As much as I joke about sewing for a living (yes, I STILL do some of the sewing!!), there's nothing else I would rather do.
Etsy has become an integral part of Houndstown, and I believe it will continue to not only offer us an additional outlet for our products, but will move Houndstown in a new direction as we expand our markets and offerings. Etsy has filled a part of our business needs that I never knew existed-and it has quickly become my favored method of bringing our products to our devoted fans and customers.

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  • Chris Carpenter

    Owner

    I am a very concrete person, or so I think. I've been told otherwise... A creator, perfectionist, animal lover, and a dad. It's a delicate balance that is rarely held in perfect accord.

Shop policies

Last updated on March 17, 2015
Houndstown offers some of the best collars and leashes on the planet.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
Houndstown accepts all major forms of payment. Paypal, check, money order, and direct credit card. Orders are shipped only after full payment has been received and cleared. Cancellations may be made on stocked items any time before shipment. After order is shipped, or on custom items, no cancellations may be made.
Shipping
Houndstown ships all orders USPS, unless otherwise noted or requested. If you need to upgrade to a different carrier for time constraints or location, please contact us and we will work out the details as soon as possible. Tracking numbers only sent at buyer request. Please allow five (5) business days to ship, however due to conditions beyond our control (large order volume, custom orders, etc), occasionally can take longer.
International orders are shipped USPS International Priority, uninsured. If you wish to add tracking or insurance, this must be noted and added at time of payment. Orders shipped without tracking or insurance are done so at buyers discretion, and delivery can not be guaranteed.
Any order that requires a size (such as a single item being offered in multiple sizes that is chosen by the customer) MUST have the sizing and/or hardware finish noted upon ordering. If not noted, shipping times may be longer. If we do not receive sizing information, we will complete and ship the order with a size MEDIUM product. If this sizing is incorrect, it may be exchanged at customer's shipping expense. If hardware selection is not made, we will ship product with NICKEL hardware. If this is incorrect, it may be exchanged at customer's expense.
Refunds and Exchanges
Our return policy has recently changed. Please take notice of our new policy.

Houndstown now offers a full refund within 3 days of delivery, minus shipping, Etsy fees, and a restocking fee of 30% of the sales price. Customer must contact Houndstown via email within 3 days of delivery to facilitate return. All returns must be unused, and in condition to be resold. Houndstown guarantees all collars and leashes against manufacturing defects for the life of the product. While Houndstown warranties all products against defects, we cannot guarantee or warranty against wear and tear. How fast a collar or leash wears depends on its use. If you have a particularly rough and tumble dog, that enjoy spending days out in the sun as opposed to snoozing on the sofa, daily worn collars and associated products are going to wear faster. We highly suggest saving the one of a kind, crystal embellished, night on the town collars for special occasions. No refunds given on custom orders, although we will do everything we can to make you happy with your custom order. Execution of return policy is at the sole discretion of Houndstown.

No refunds on international orders.
Additional policies and FAQs
While we make every attempt to respond to conversations and emails as quickly as possible (most are returned within minutes or hours), please allow 2 business days for response from Houndstown regarding your inquiry.

Houndstown offers wholesale pricing to adoption groups, rescue groups, and pet boutiques. Please contact us for more details!