HouseofPuff

Luxury Handmade Bath, Body, and Home Products

Chicago, Illinois · 103 Sales

HouseofPuff

Luxury Handmade Bath, Body, and Home Products

Chicago, Illinois 103 Sales On Etsy since 2011

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Beatriz Andrade

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Beatriz Andrade

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  • Beatriz Andrade

    Owner, Creator

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Last updated on Sep 2, 2016
Frequently asked questions

Delivery Issues

We pack all of our products carefully so they arrive in perfect condition to you home. House of Puff is not responsible for any damage done to your order in shipping, nor are we responsible for stolen/lost packages that are reported as "Delivered" in the tracking data. Unfortunately, after the package leaves our hands, it is out of our control.

That being said, if your domestic package is missing for two weeks past its expected delivery date, we're happy to file a claim with USPS and resend your order. Feel free to contact us with any questions. If a package is returned to us because of an incorrect address or other delivery information, it is the buyer's responsibility to pay any additional shipping/packaging costs that are required.