houseofsocialgrace

Toronto, Canada · 0 Sales

houseofsocialgrace

Toronto, Canada 0 Sales On Etsy since 2007

Shop owner

Jessica B

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Jessica B

Contact shop owner

Jessica B

Shop policies

Last updated on March 3, 2015
Welcome and thank you for visiting House of Social Grace on Etsy

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
Paypal or Paypal credit card.
Full payment is required and holds will be cancelled after one week.

Please note that all items are prepared by hand including the cutting and packaging. Order ETAS are approximately 2 weeks + delivery time.
If anything requires extra time or is back ordered, I will notify you as soon as possible.

If you need an order by a specific date, please don't hesitate to contact me to review the options.
Shipping
All Orders will be shipped by Canada Post. You will receive an email with tracking notification after it has shipped

Priority Shipping:
Depending on the destination the shipment usually takes:

Shipping to USA, Canada & EU ~ 2-7 business days
Shipping to everywhere else ~ 7-18 business days

Please note that there might be delays due to holidays and customs. Unfortunately, these are out of my control. If necessary I will follow up and track your shipment.
The customer is responsible for all customs and duty fees if they apply.

If your package is lost or missing please notify me by email as soon as possible.
Refunds and Exchanges
All refunds, exchanges, and returns are dealt with on a case-by-case basis. Please message me within 7 days if you are not happy with your purchase and an item does not meet your expectations.

Items should be returned in the original condition - unworn and unwashed. Clear washing instructions will be given with each garment. I will not be able to provide refund for items which are not in the original condition.

Please use the size chart below and feel free to contact me if you are unsure about fit or size options.
Additional policies and FAQs
Feedback is very important to me.
If you had any problems please contact me before leaving neutral or negative feedback. I always do my best to fix the problem!