houseoftelsa

Life is a special occasion...accessorize accordingly.

houseoftelsa is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

houseoftelsa is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 11, 2012
Please visit houseoftelsamaison.etsy.com . to add a personal touch to your home.

Accepted payment methods

Paypal
Returns and exchanges
Because of the nature of my pieces, All Sales Are Final. I do not offer refunds or exchanges, but please convo me if you are having a problem with your purchase. I'm sure we can work something out.

--- Feedback ---

Feedback will be left once transaction is complete. I will usually wait for you to leave feedback for me, as this is sometimes the only indicator that you've received your item and are indeed happy with it.
Payment
Kindly pay within 3 days of purchase. Once payment is received your purchase will be added to my orders list and turnaround time will start from date payment was received.
Shipping
All my items are individually made at time of order. Each rosette is freshly "hand picked" at time of purchase. Because of the time and care that is put into each piece and the amount of current orders, I ask that you currently allow 2-3 weeks for your accessories to be ready for shipping. Once item has been shipped, it takes an estimated 3-5 business days for delivery. I cannot be responsible for the actual delivery time as the only occassion USPS guarantees delivery date is when "Overnight Priority Shipping" is purchased (the 3-5 day shipping for Priority services is simply an "estimate" made by USPS and is not guaranteed). Also, please be sure to have your Paypal shipping information up to date to ensure your package is delivered to the correct address. If you need something sooner, please feel free to convo me and I will do my best to work something out with you. Which leads us to:

========================= RUSH ORDERS =========================

I know sometimes we don't find exactly what we want till the last minute...trust me, I know. ;o) Because of that I am happy to accomodate rush orders. Please convo me for a rush order request. I ask for an additional $35 for rush orders. Rush orders of 3 pieces or more will be $35 for the first two pieces and $25 per piece after that.

Please note: All orders placed for items requiring to be delivered within 7 business days of purchase date will be delivered Overnight Priority for a total of $32 total shipping fee (within the U.S.). This is in addition to the $35 rush order fee and applies to orders of up to 2 pieces. Please convo me for pricing if purchasing a larger order or if you are outside the U.S.

Please convo me prior to sending payment so that I can adjust the pricing on your bill.


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Rates:

All shipping rates are for USPS Priority Shipping with delivery confirmation. However, if you prefer to use 1st class mail, please let me know at checkout so I may adjust shipping.

International Shipping: It takes USPS up to 10 business days for your package to be delivered. Please keep this time frame as well as my turnaround time in mind when placing your order.
Additional policies and FAQs
COPYRIGHT

As creator and designer for House of Telsa, I retain copyright over my work, including all designs, graphics, listing descriptions, logo's, imagery etc.

Please feel free to be inspired but remain original to you. Don't be just a knockoff of someone else's arduous work.

Images of all items here are protected by Copyright Law and are therefore, not to be duplicated and/or used without my consent.