vanraay

Fine Artisan Jewellery, Made in Kingston, Ontario

Kingston, Canada · 1714 Sales

vanraay

Fine Artisan Jewellery, Made in Kingston, Ontario

Kingston, Canada 1714 Sales On Etsy since 2010

5 out of 5 stars
(318)

Announcement   Welcome to Van Raay Jewellery! Makers of silver and gold artisan jewellery, and purveyors of geeky and pop culture wedding rings. All of our designs are hand crafted to a high standard of quality. We are based in Kingston, Ontario.

We are "open" from Monday through Friday, 10am to 6pm. Messages may not be answered during our weekend or after hours.

if you have any questions about our work, please contact us! We are open to custom orders within our artistic skill set.

Announcement

Last updated on Jan 3, 2017

Welcome to Van Raay Jewellery! Makers of silver and gold artisan jewellery, and purveyors of geeky and pop culture wedding rings. All of our designs are hand crafted to a high standard of quality. We are based in Kingston, Ontario.

We are "open" from Monday through Friday, 10am to 6pm. Messages may not be answered during our weekend or after hours.

if you have any questions about our work, please contact us! We are open to custom orders within our artistic skill set.

Miranda Scott

Contact shop owner

Miranda Scott

View all 102 items

Reviews

Average item review
5 out of 5 stars
(318)
love4aly

love4aly on Mar 24, 2017

5 out of 5 stars

This ring was beautiful and almost exactly what I was looking for! I'm getting married in two months and I have been searching for the perfect wedding band. Although this wasn't quite the shape and size I was looking for, the return process was made easy & I would certainly purchase more from this vendor in the future ❤

kaelazhdaja

kaelazhdaja on Mar 22, 2017

5 out of 5 stars

I had pretty high expectations for this item,and it exceeded them by miles. Thank you for crafting an important part of the next chapter of our lives

aliciams4784

aliciams4784 on Mar 15, 2017

5 out of 5 stars

The ring was even more beautiful in person. Miranda was very helpful and easy to work with. Nothing but good things. :)

View all 318 reviews

About

Made in Canada

Van Raay is owned by goldsmith Miranda Scott, who has been making jewelry in one form or the other for half of her life. Miranda has been selling on Etsy since its early years, and opened her first brick and mortar store and studio, Alchemy House, two years ago. Van Raay is her mother's family name. She is a graduate of the Jewellery Arts program at George Brown College.

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  • Miranda

    Owner, Designer, Photographer

    Miranda is a formally trained goldsmith, and holds a diploma in Jewellery Arts from George Brown College. She calls Kingston, Ontario her home, and when not making jewellery, enjoys a good glass of red wine and giving her dog smushy kisses.

Shop policies

Last updated on November 29, 2016
Welcome to Van Raay Jewellery (formerly Alchemy House), home of the original Harry Potter-Inspired Snitch engagement ring. All of our original designs are hand crafted to a high standard of quality. Visit our store in Kingston, Ontario at 303 Bagot Street!

All of our jewellery is handcrafted in precious metals, with an emphasis on recycled gold and silver as well as ethical lab created gemstones, including Moissanite by Charles and Colvard.

We are happy to offer custom designs that match our skill set, and aesthetics as artists. Please contact us if you have a design in mind!

Our Etsy store is "open" from Monday to Friday, 10am to 6pm. We like to answer your messages as quickly as we are able, but to maintain our sanity, messages left on the weekend or after hours will be answered during regular business hours (unless urgent)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We only accept Paypal at the moment. You don't need to have an account with Paypal in order to use credit cards!

Canadian citizens will have applicable provincial and federal added to their orders.

Order cancellation is possible at any point, but if I have started on your item there may be a 20-30% restocking fee for cancellations to cover any time and materials I have invested.

I have the right to refuse or cancel sales.
Shipping
- All items are shipped Canada Post Expedited, which includes tracking and $100 insurance coverage. It is up to the customer to request full insurance, and costs will vary. It takes 2-3 business days to ship within Canada, 5-6 days to the United States, and 11-12 days for some International countries, barring any customs delays.

- Ready to ship items are sent out within 1-3 business days, as long as the order comes in before 12pm on a Friday.

- Made to Order items generally take 4-5 weeks for creation, and are shipped within 1-2 days of their completion. These lead times are subject to change as my order queue fills.

- I do not write GIFT on international customs forms.

- Custom items are shipped upon completion, approval from the customer (via photos), and final payments are made. Custom items can take anywhere from 4-8 weeks, depending on how much time is needed for the design process, material sourcing and shipping, and processes out of my control such as casting (which I unfortunately am not able to do at my own studio.) Every custom item is unique, and you will be given an estimated time based on complexity.

I am not responsible for the following:

- Import fees, tariffs, or taxes imposed by your country, province or state.

- Delivery delays. There is little to nothing I can do if your parcel has been delayed due to customs, weather, or slowness on the part of your local carrier.

- Shipping fees resulting from an incorrectly provided address that I was not made aware of before shipping.

- Shipping fees resulting from ring size exchanges in which I was provided an incorrect ring size.

- Customs fees that I pay as a result of jewellery sent back to me for size exchange or alteration.

- Lost or stolen packages. I insure the majority of my jewellery for $100 coverage only, in order to keep shipping costs to you as low as possible. If you would like your item fully insured, the cost will vary and it is up to you as the customer to select this during checkout. If the item becomes lost or stolen in transit and you did not request full insurance, I will replace the missing item at cost (50% of retail).
Refunds and Exchanges
** "Made to Order" is defined as an item from my collection with customizations that are made available in the listing, such as size, finish type, stone options and metal colour**

** "Custom" is defined as an item created specifically for a customer that does not come from one of my collections, or is an item with a customization not offered as an option in the listing, such as a specifically requested gemstone.

- Returns on made-to-order items will incur a 20-30% restocking fee, depending on the item in question. The fee percentage depends on the cost of materials and time that went into making your item.

- There are no refunds or exchanges for custom items, at all.

- Size exchanges are possible for unworn or very lightly worn rings, and I have been contacted prior to the sending the ring back for exchange. Size exchanges must be done within 30 days of delivery.

- All other jewellery may be refunded, if the item is returned in its original condition and properly packaged for shipping. Refunds are issued up to ten days after delivery. Please contact me if you intend to return an item, and I will direct you though my personalized method of shipping. Refunds will not be issued to those who do not do this, as I do not want my jewellery to be damaged, lost, or stolen due to improper packaging.

- Items damaged in transit are not my responsibility, and must be made known to me within seven days of delivery.

- Shipping, taxes, tariffs and duties are non-refundable. It is the Customers responsibility to be aware of any fees their country may impose on imported goods.


~ QUALITY GUARANTEE ~

I take pride in the quality of my work, and will always repair work free of charge, where the damage was incurred through a fault in my workmanship (broken solder seams, loose settings, broken ear posts or bails on pendants.)

Not included are include oxidization (see my care instructions) scratches/dents from daily wear, accidents (such as getting your hand slammed in a car door) medical emergencies in which the jewellery has been cut off, broken (metal) chains, warped ear wires, ring sizings (I will exchange, but only if in unworn condition - see policies above), or any instance where I warn you that your metal or stone choice is particularly unsuitable for its intended purpose.

The guarantee is rendered null and void if my jewellery is brought to another jeweller for repair.
Additional policies and FAQs
~ FINDING YOUR RING SIZE ~

I always recommend visiting a local jeweller to be sized properly. (Some plastic sizers can also be found The most accurate reading will come from a sizer with a similar width to the ring you want.

Please do not use printable sizers, apps, or string - most of these are not accurate. If you are purchasing a wide ring (6mm and up) and the jeweller does not have a wide ring sizer, please add a half size up, as wide rings tend to fit tighter.

There are not many accurate ways to sneakily size your partner. If you feel you absolutely have to, use a ring that you know for CERTAIN fits their RING finger properly, and bring that in to a jeweller to check the size, or really, - just ASK HER!

If you cannot choose between two sizes, pick the larger one. It's usually easier to size rings down than it is to size them up.

~ RESIZING ~

Some rings are more easily resized than others, depending on the metal and the stone. I offer size exchanges on the Zora, Kokiri, and Snitch rings (citrine and topaz) only. All others may be subject to a sizing fee, depending on the type of metal and how much sizing is required. Shipping costs for sizing and size exchanges are the responsibility of the customer.

~ ENGRAVING, PLATING, CUSTOMER PROVIDED STONES ~

I do not offer any of these as a service. I also do not use customer provided stones, as I do not have insurance for damage that can occur from improper identification or unseen cracks/inclusions during setting, or for loss.

~ LARGE RING SIZES ~

Some rings over a size 10 ( size 9 in gold) will have to be specially ordered, and will incur a slightly higher cost. This is because larger sizes require more metal, and because some of my rings are cast, or have cast components, and it is difficult or impossible to size them without compromising the structure.


~ WHAT METAL IS BEST FOR WEDDING RINGS? ~

While I will happily make wedding bands in sterling silver, and while silver is much more economical for most people - gold tends to have much more longevity, so please consider it! Textures do wear down faster in silver as well.

~ CARE AND CLEANING ~

Sterling silver jewellery is prone to tarnish, and may also discolour the skin of some wearers. Neither of these are an indication that the metal is "fake", rather it is the presence of copper in the sterling that causes the aforementioned issues.

The speed at which tarnish happens depends on a few factors, including the skin type of the wearer, climate, and what the jewellery is exposed to. It can occur faster if you shower, swim, use household cleaning solutions, live in a humid climate, bake (cooked eggs can blacken silver) and use hot tubs without removing your jewellery prior.

For gunk build up - a soft toothbrush, warm water, and dishsoap should do the trick.

For my flame-textured pieces, a brass kitchen brush with plenty of warm water and dish soap should bring back the shine and remove patina. However, if you find it to be stubborn, bring it into a jeweller to have it professionally cleaned.

Please also make an effort to not wear your rings while weight lifting, swimming, or playing sports than involve the use of hands (volleyball especially).

More information

Last updated on Nov 25, 2016
Frequently asked questions

Can I have this piece made with a custom stone, or different metal?

Possibly! I can source a wide variety of gemstones, just message me with what you're looking for, and I can quote you! I do not use customer provided gemstones.

I work in sterling silver, 14kt and 18kt yellow, white, and rose gold. Any of my designs can be made in these materials!

How do I find a ring size without spoiling the surprise?

There are not many accurate ways to sneakily size your partner. You can use a ring that you know for certain fits their ring or middle finger properly, and bring that in to a jeweller to check the size. You can also try recruiting friends or family to help out by bringing them to a jewelry store if they're out shopping together.

If you cannot choose between two sizes, pick the larger one. It's usually easier to size rings down than it is to size them up.

Please do not use printable sizers, apps, or string - most of these are not accurate.

Your turnover times say 4-5 weeks, but I need it sooner than that!

Rush orders, when possible, are available for a $50 fee. This bumps your turnover time to 3-4 business days -if- I have all materials and stones in stock. If not, it might take closer to 1-2 weeks. The fee does not increase the shipping time.

Please message me before ordering if you need something rushed, so I can let you know if it's possible with your time frame.

Will silver turn my skin green?

Sterling silver jewellery is prone to tarnish, and may also discolour the skin of some wearers. Neither of these are an indication that the metal is "fake", rather it is the presence of copper in the sterling that causes the aforementioned issues.

The speed at which tarnish happens depends on a few factors, including the skin type of the wearer, climate, and what the jewellery is exposed to. It can occur faster if you shower, swim, use household cleaning solutions without gloves, live in a humid climate, bake (cooked eggs can blacken silver) and use hot tubs without removing your jewellery prior.

How do Payment Plans work?

Payment plans are available for items that cost $500 and upwards. I am happy to break the cost of the item in to a maximum of five payments, which can be paid as frequently as you wish. I do not ship until the final payment has been made.

If you pick more than two payments, I do not order materials or start making your item until the second payment has been made. It is at this point that my turnover time kicks in.

The order can be cancelled at any time, but will only be refunded in full if cancelled before the second payment. Otherwise a 20-30% restocking fee applies for the materials and time I have invested.

This applies to both made to order items, and custom items.