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hugaroos' Shop Announcement

Every little one feels great when they're wrapped in a hugAroo! They're cute, cozy, warm, fuzzy - just like hugs :) Perfect for newborn photography props, and for snuggling little heads when it is cold outside. Look for HUGAROOS on Facebook, too!

Sizing, shipping and other frequently-asked-questions answered here: https://www.etsy.com/your/shops/hugaroos/policies



hugaroos' Shop Policies

Welcome

Hello....and thanks for coming in for your hugaroo today! Hugs are special to me, and hugs with sprinkles on top are EXTRA-SPECIAL! My hats and newborn hugs are created to make you and the baby in your life feel loved, hugged, and EXTRA-SPECIAL!

Quality is of utmost importance to me. I use soft, natural yarns that are not itchy on tender baby skin. The colors I choose are often inspired by God's beautiful creations. Protecting that beautiful creation is also a high priority, so whenever possible I use organic or eco-yarns. I work with one thing in mind as I'm shopping for my materials --- if it doesn't make me smile, I don't use it in my designs. :)

Payment

I accept PayPal and credit card payments through Etsy.

Shipping

I ship orders via USPS First-Class Mail, usually about a week after the order is received. Each hugAroo is custom made, with a prayer and a song, which takes time. Please let me know if you have a deadline and we'll work it out.

I want you to feel hugged right from the time you see your package waiting in your mailbox!

Refunds and Exchanges

I want you to be entirely pleased with your HugAroo. Let me know if you are “blue” about your purchase, rather than “tickled pink” --- I promise you we’ll figure out how to change that. I’ll be happy to exchange most items within 30 days of shipment. Shipping of defective items will be covered by me --- shipping of color or size change will be covered by the buyer.

Additional Policies and FAQs

If you are in the Triangle area of NC, I'd love to try and deliver your hugAroo in person --- drop me a note at hugarooshats [!at] gmail.com, or on Facebook hugaroos

Last Updated June 9, 2014