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HuggableHound

Martingale Dog Collars Greyhound Collars Velvet Leash

Ogdensburg, New York · 17322 Sales

HuggableHound

Martingale Dog Collars Greyhound Collars Velvet Leash

Ogdensburg, New York 17322 Sales On Etsy since 2010

5 out of 5 stars
(2925)

Announcement   Custom Made Martingale Dog Collars, Custom Dog Collars and Leashes for all breeds, Greyhound Collars Prices from $19.99 Extra Large collars for any breed.

Thank you to everyone that has been supporting handmade.

IMPORTANT: A martingale collar should NEVER be used to tie out your dog

Please take a few minutes to read my shop policies:
http://www.etsy.com/shop/HuggableHound/policy

EU BUYERS :
Please note that all orders valued at £15 will be subject to your country's VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. As a Canadian seller I am not registered to collect and/or remit these taxes on your behalf. The prices listed do not include VAT.

PROCESSING TIME

My current processing time is approximately 3-10 business days. Unfortunately at this time I cannot accept any rush or custom fabric orders.

All items in my shop are custom made to order by myself. Huggable Hound collars and leashes are not mass-produced.

I check all of my correspondence through my Etsy shop so please leave me a conversation, I try to answer all messages within 24 hours.

OVERSEAS BUYERS PLEASE READ: The shipping and handling costs that you have paid with your Huggable Hound order do NOT include any international customs, VAT, import fees and/or your country's mail carrier fees and are the responsibility of the buyer. Items will not be marked as gift. You can refer to the link below for more information on VAT

https://www.gov.uk/government/publications/notice-143-a-guide-for-international-post-users/notice-143-a-guide-for-international-post-users#charges
https://www.etsy.com/help/article/5023

Featured in Pawsh Magazine:
http://www.pawsh-magazine.com/2011/10/creative-peeps-03-carole-chai.html

Announcement

Last updated on Dec 2, 2016

Custom Made Martingale Dog Collars, Custom Dog Collars and Leashes for all breeds, Greyhound Collars Prices from $19.99 Extra Large collars for any breed.

Thank you to everyone that has been supporting handmade.

IMPORTANT: A martingale collar should NEVER be used to tie out your dog

Please take a few minutes to read my shop policies:
http://www.etsy.com/shop/HuggableHound/policy

EU BUYERS :
Please note that all orders valued at £15 will be subject to your country's VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. As a Canadian seller I am not registered to collect and/or remit these taxes on your behalf. The prices listed do not include VAT.

PROCESSING TIME

My current processing time is approximately 3-10 business days. Unfortunately at this time I cannot accept any rush or custom fabric orders.

All items in my shop are custom made to order by myself. Huggable Hound collars and leashes are not mass-produced.

I check all of my correspondence through my Etsy shop so please leave me a conversation, I try to answer all messages within 24 hours.

OVERSEAS BUYERS PLEASE READ: The shipping and handling costs that you have paid with your Huggable Hound order do NOT include any international customs, VAT, import fees and/or your country's mail carrier fees and are the responsibility of the buyer. Items will not be marked as gift. You can refer to the link below for more information on VAT

https://www.gov.uk/government/publications/notice-143-a-guide-for-international-post-users/notice-143-a-guide-for-international-post-users#charges
https://www.etsy.com/help/article/5023

Featured in Pawsh Magazine:
http://www.pawsh-magazine.com/2011/10/creative-peeps-03-carole-chai.html

Huggable Hound

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Huggable Hound

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Average item review
5 out of 5 stars
(2925)
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Updates

Luscious watermelon. Perfect for summer!
Black and White quatrefoil martingale collar. Add a detachable collar flower for a pop of color!
View all 7 updates

About

Designer collars and leashes for your Huggable Hound

I adopted a greyhound! It was that simple. She came to me with one collar. A pretty little brindle girl, shy, a little timid and it took her awhile to settle in. Of course I spoiled her with stuffies, dog beds, special treats, new bowls and of course she needed new collars.

WOW!!! $40 for one collar? "Hey I'm sure I can do this". Well an afternoon of shopping for fabric, hardware and a few hours at my Mum's vintage sewing machine. Lots of salty talk later, Chai had her new collar and I had an idea!

What if? Could I really do this? Hmmmmm let's see what I can find on the internet. Hmmmmm this is looking good. Lots of possibilities. Lots of competition!! Hardware comparisons, questions to suppliers. Shipping inquiries. My first supply order. First big fabric shopping day. Ok......I'm ready! Now, where do I sell them? Do I create a website? Oh what's this? Etsy? WOW it looks great.

So I opened a shop and listed a few collars, then listed a few more and all of a sudden I started selling collars. *insert crazy snoopy dance here*!

That's pretty much how Huggable Hound was born and I absolutely love what I do. I love getting pictures of my client's pupppers wearing my handmade collars. It still amazes me that I have my own business and that I'm successful and that I did it all on my own. After much practice and knowing what is important to you as a customer, I believe I have perfected my collar design. It brings me much satisfaction, happiness and I'm incredibly proud of what I do.

Thank you to everyone who stops by my shop. I try to keep my collars and leashes affordable so that everyone can have at least one fun, bright collar for their wonderful pupper that greets them every day, makes them smile, helps them exercise and brings joy into their lives.

"A house is not a home without a dog"
Featured in SheKnowsCanada
http://www.sheknows.ca/home-and-living/articles/958265/valentines-day-gifts-for-pets

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  • Huggable Hound

    Owner, Maker, Designer

    This is Chai my spunky little greyhound girl. She was my inspiration to create Huggable Hound 7 years ago. I love custom orders and finding that perfect collar for your pupper

Shop policies

Last updated on December 5, 2016
Thank you for visiting Huggable Hound. Please follow me on facecbook at https://www.facebook.com/HuggableHound where I post my latest sales, specials and coming soon fabrics. Don't forget to take a peak at my Officially Huggable album.

► My current processing time is approximately 3-10 business days. Unfortunately at this time I cannot accept any rush or custom fabric orders.

Huggable Hound can proudly say that all my collars and leases are handmade, by me, in Canada.

My goal is to bring you affordable well made collars and leashes and to provide you with the best customer service possible.

► A martingale collar is NEVER meant to be used as a tie out collar.

► EU BUYERS: The shipping and handling costs that you have paid with your Huggable Hound order do NOT include any international customs, VAT, import fees and/or your country's mail carrier fees and are the responsibility of the buyer. Orders valued at £15 will be subject to your country's VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. As a Canadian seller I am not registered to collect and/or remit these taxes on your behalf. The prices listed do not include VAT.

https://www.gov.uk/government/publications/notice-143-a-guide-for-international-post-users/notice-143-a-guide-for-international-post-users#charges

https://www.etsy.com/help/article/5023

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
A martingale collar is NEVER meant to be used as a tie out collar.

Huggable Hound customers can pay online with Visa, MasterCard, American Express, and PayPal, using the website's shopping cart.

Payment must be made before we process your order.

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.
Shipping
PROCESSING TIME

My current processing time is approximately 3-10 business days. Unfortunately at this time I cannot accept any rush or custom fabric orders.

► Address Accuracy ◄
Please ensure your address is correct, as I cannot refund you if the address on your order is incorrect once an item has been shipped. Please check your email order confirmation to ensure that the address is correct.

► Canada Xpresspost Shipping. You can upgrade to Xpressport shipping to your order by selecting the Xpresspost upgrade when you checkout. Please note that this does NOT rush your order, it only upgrades the shipping speed

► Canada Expedited Shipping: You can upgrade to Expedited shipping to your order by selecting the Expedited upgrade when you checkout. Please note that this does NOT rush your order, it only upgrades the shipping speed

► US Priority Shipping, you can upgrade to Priority shipping to your order by selecting the US Priority upgrade when you checkout. Please note that this does NOT rush your order, it only upgrades the shipping speed. USPS does not guarantee delivery times on US Priority.

I ship each collar packaged in a Strong Polyolefin water and tear proof shipping envelope.

► OVERSEAS BUYERS PLEASE READ: The shipping and handling costs that you havEU BUYERS: The shipping and handling costs that you have paid with your Huggable Hound order do NOT include any international customs, VAT, import fees and/or your country's mail carrier fees and are the responsibility of the buyer. Orders valued at £15 will be subject to your country's VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. As a Canadian seller I am not registered to collect and/or remit these taxes on your behalf. The prices listed do not include VAT.

https://www.etsy.com/help/article/5023

► INCORRECT SHIPPING ADDRESS ON ORDER:

During the Checkout process, you'll have a chance to review your information before submitting your order.

If you need to select a different shipping address, you can do so by clicking the Change link next to the Shipping Address section.

► CHANGING THE ADDRESS AFTER YOU HAVE PLACED AN ORDER

If you've already placed an order with an incorrect shipping address, the first thing you should do is contact me before the Scheduled to Ship by Date.

At this time, it's not possible for me to manually edit the address in your order confirmation.

► BUYER POLICY
https://www.etsy.com/legal/buyers/

► IMPORTANT: A martingale collar should NEVER be used to tie out your dog
Refunds and Exchanges
RETURNS: Dec 5 2016 Please note that I will be unable to process returns until after the holidays. I will will honour all returns (order dates December 5 onwards) for exchange when my shop reopens on December 23/24th. Thank you

Exchanges are available (within 14 days of receipt) if the incorrect size or width has been ordered and your collar does not fit properly and ONLY IF THE ITEM HAS NOT BEEN WORN OR USED. Please measure your dog's neck and head before placing your order to ensure the proper fit. Measuring instructions are included in each listing. Please see my comments below for help on COLLAR FITTING ASSISTANCE.

► Please contact me via Etsy message within 14 days of receipt of your purchase
► Please provide me with the neck and head measurement of your dog so that I can determine the correct size for exchange
► Your item must be unused and in the same condition that you received it.
► Once your return has been approved for exchange, it must be returned within 5 business days of our conversations.
► Once I receive your item, I will inspect it and notify you that I have received your returned item and will set up a custom listing for the cost to re-make your item(s) ($10/item) plus return shipping of your replacement item. This must be paid before your replacement collar is shipped.

Unauthorized returns will be marked "refused - return to sender"

► Return Shipping:
The customer is responsible for paying for the shipping costs to return an item for exchange. Shipping costs are non-refundable. For U.S. returns, USPS first class mail is sufficient and tracking is no additional cost.

► Address Accuracy ◄
Please ensure your address is correct, as I cannot refund you if the address on your order is incorrect once an item has been shipped.

Item replacements will be given only when 60 days have elapsed from the date of shipping on a non-delivery item. Item replacements will be reviewed on a case by case basis.

COLLAR FITTING ASSISTANCE
If you have received a collar and you are having difficulty getting the collar adjusted properly, please either send me an Etsy message or you can have a look at my brief instructional Youtube video which will show you how to properly lengthen your collar and adjust it for walking.
https://www.youtube.com/watch?v=FrOvS4gWcEk

Huggable Hound products are NEVER meant to be used to tie out your dog.

► EU BUYERS: The shipping and handling costs that you have paid with your Huggable Hound order do NOT include any international customs, VAT, import fees and/or your country's mail carrier fees and are the responsibility of the buyer. Orders valued at £15 will be subject to your country's VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. As a Canadian seller I am not registered to collect and/or remit these taxes on your behalf. The prices listed do not include VAT.
https://www.gov.uk/government/publications/notice-143-a-guide-for-international-post-users/notice-143-a-guide-for-international-post-users#charges

https://www.etsy.com/help/article/5023
Additional policies and FAQs
How to Fit a Martingale Collar (for all breeds). A martingale collar is NEVER meant to be used as a tie out collar.

To measure your dog for a Martingale Collar, use a soft tape measure and measure three points
1) around the widest part of the head
2) behind the ears
3) around the neck (where the collar will sit).
As this is a slip-on collar, you should allow at least 2 inches larger than the widest head measurement to slide the collar on and off comfortably.

For heavy pulling dogs, please send me a message via Etsy and we can discuss my heavy duty options. IMPORTANT: A martingale collar should NEVER be used to tie out your dog

IMPORTANT:
When sizing for breeds that are not sight hounds, please take the measurement around the widest part of your dog's head.

Adjusting your Martingale Dog Collar:
Adjust your martingale dog collar by moving it up to the narrowest part of the neck. Pull upwards on the loop by holding it just behind the d-ring. The two metal slides should come together but not touch. With the correct size martingale dog collar there should be at least a two inch distance between the two slides. This will ensure the collar will continue to tighten if the dog tries to back out of his or her martingale dog collar.

http://www.youtube.com/watch?v=FrOvS4gWcEk

Custom Orders
Please note that I require payment of your collar purchase before I order a custom fabric or ribbon.

Collar Care & Washing Instructions:
Hand wash in a sink with lukewarm water and a few drops of liquid laundry detergent (Woolite is best). For cotton collars, stubborn stains can be scrubbed with a soft toothbrush. Lie on a towel to air dry.

Do NOT wash Huggable Hound collars in the dishwasher or washing machine.