Anonymous on Sep 29, 2012
Hui made this bridal clip for me as a special order! It's amazing and she even sent it to me in a special box. She has created hair clips for my entire bridal party and she's very nice to work with! I highly recommend her.
Anonymous on Aug 5, 2012
Hui has been great! I needed one more of these clips for my bridal party, and it was not a problem. I'm so happy. The transaction was pleasant.
Anonymous on Apr 12, 2012
I received three of these for my bride's maids. I absolutely love them and can't wait to give them to my girls! The transaction with Hui was very pleasant. She was super kind and helpful throughout the ordering process. I'd order from her again!
All the things I make for sale here have not been worn (except once by me for testing purposes) and are kept in a glass box until it is shipped to you!
Accepted payment methods
- Money Order
- Other Method
-If you're looking for upgraded shipping, time is of essence, so please be quick to respond to my emails about it!
Please allow for at least three days after you've ordered it for me to ship it (especially if you've ordered it on the weekend, or late on Friday- there are no shipping services on weekends, so it'll have to wait until the next business day).
Refunds and Exchanges
If you've bought it and worn it, and something happens to it, and would like it fixed, please feel free to email me, and I'll see what I can do!
I gladly accept returns if they are in the exact same condition as when the item was received by you. -Please contact me with the reason for your return.-
Here are the conditions under which I will accept returns:
1. They must be in the same condition as when shipped.
2. They must be returned via USPS, with delivery confirmation.
3. They must be shipped in the same jewelry box that it was shipped in, in another box with padding to ensure it will reach me safe.
I will take returns if it has not been worn. Exchanges also cannot have been used.
Additional policies and FAQs
If you would like something in a different colour, or would like to inquire about a different style, I'd be happy to listen and discuss something that would be perfect for you. ^_^ Please message me!
About requesting a custom piece (the basic gist of it):
-I require at least 8 days to work on an order if I have the materials in stock that will be required for the custom order. The more time, the better!
-Please let me know what your projected budget for the piece is, and we can see if we can price one that works for you.
-For all custom work, I offer the possibility of two revisions via email. Every revision after that will be $3.00 to the total cost of the clip.
-Please also include an email I can send pictures and detailed descriptions to.
-After you have agreed and confirmed the design, it will be posted on Etsy, and the piece will be sent after payment is received.
-I ship all custom orders with USPS with Delivery Confirmation.
-Please note that I layout designs without permanently putting them together, so the clip may look a little different from the pictures after I'm done with it, but it's usually not a problem. :)
*I used to include small bonus items with each order. Because I got a 40 hour full-time job, I'm currently unable to produce the excess giveaway bonus pieces, but will include a coupon code for your next purchase. Thank you so much again, and I hope to bring back the bonus items one day!
Sale items are marked down, up to 50% off. Non-refundable or exchangeable.