HullRugsUK

Hull Rugs

| Hull, United Kingdom

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies.

Announcement    Welcome to our Etsy shop. To shop our official website visit www.hullrugs.co.uk
We are open as usual with Free UK delivery in 1-3 working days or if you are in Hull we have rugs in stock for same-day delivery at www.hullrugsshop.co.uk

Announcement

Last updated on Apr 17, 2021

Welcome to our Etsy shop. To shop our official website visit www.hullrugs.co.uk
We are open as usual with Free UK delivery in 1-3 working days or if you are in Hull we have rugs in stock for same-day delivery at www.hullrugsshop.co.uk

Items

 

All Items

Katrina Mcmurray

Contact shop owner

Katrina Mcmurray

Reviews

Average item review
5 out of 5 stars
(136)
See reviews that mention:
Quality 31 Shipping 48 Customer service 20

About HullRugsUK

Sales 828
On Etsy since 2020

About Hull Rugs

We are brand new to Etsy but have been trading as Hull Rugs for 9 years..

Hull Rugs sell a beautiful collection of hand-carved rugs, shaggy rugs, children's rugs, and runners.

We are a small family run business and pride ourselves in providing a huge range of high-quality rugs at low prices. Happy customers are our main priority and we will do everything we can to source exactly what our customers want. A testament to this is the large number of return customers and the volume of referrals we have received over the years.

We only deal with highly reputable rug suppliers. Therefore whether you are buying one of our budget rugs or a top of the range rug, you can be assured that they have been made to a high-quality standard. We are 100% committed to customer service meaning if you have any general inquiries or post-sale issues we will do our best to help.

We started our small business in Hull but now have customers across the UK.

Visit our social media pages for offers and same-day delivery rugs in Hull.

Free UK delivery and returns on everything.

Feel free to message me anytime

Katrina
Established in 2012

Production partners

  • Cushion Suppliers

    London, England

    UK Cushion Suppliers

  • Rug Suppliers

    England, United Kingdom

    Supplier

Shop policies

More information

Last updated on Aug 1, 2021
Frequently asked questions
How do I return a rug?

Please contact us to arrange a collection we will do everything for you. Returns are FREE for the first attempt at collection.
If you wish to return the rug yourself you may be responsible for any postage costs.
returns@hullrugs.co.uk

Do you have a shop?

No sorry, we are online based only. If you order a rug and it's not perfect for you when it arrives there is no obligation to buy. We also offer a free 14 day return policy.

What size should I order?

It is always best to have a tape measure so you know what size you are ordering but If you are unsure of sizes please email us and we will try and help you find the right size for your room. info@hullrugs.co.uk

All our rugs are measured in centimetres and specified on the page as 'cm' If you would like to convert the sizes please feel free to message us any time,

How long is delivery and can I track my order?

Our standard delivery is 1 - 3 working days but due to the current situation, there may be some delays at your local depot.

There are no deliveries over the weekend or the Easter bank holiday.

Depending on which platform you place your order with us, once your rug has been shipped you will receive either a text from us, a dispatch email from Etsy or an email from the courier with your tracking details.

Any issues with delivery contact the courier with your tracking details. If you can't find your tracking details please message us and we will send them to you.

If I am from Hull will I receive my rug quicker?

The short answer, Maybe!

The long answer is, If we have the rug here in Hull then yes we may be able to deliver the same day but if we need to order it in from our supplier you may still have to wait 1-3 working days for delivery.

If you would like to see our same-day delivery rugs please visit our Facebook page.

Can I get next day delivery?

We ship our rugs out on a next day delivery service but we like to say 1-3 working days to be on the safe side.
Depending on what day and time you order your rug you may be lucky and receive your rug the very next day but this is not guaranteed.

My rug is damaged, what do I do?

Unfortunately once the rug has left our warehouse we have no control over what happens to it. In the rare event that your rug has been damaged while in transit please contact us straight away to arrange an exchange or refund for you.
Please send us an email and pictures if possible to info@hullrugs.co.uk

My rug has not arrived?

In the rare occasion that your rug is delayed please contact the courier directly to resolve any problems or you can contact us at info@hullrugs.co.uk