hupoworkshop

handmade dresses of original design

Guangzhou, China · 19 Sales

hupoworkshop

handmade dresses of original design

Guangzhou, China 19 Sales On Etsy since 2011

0 out of 5 stars
(8)
Shop owner

xieying

Contact

hupoworkshop is taking a short break

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Note from shop owner Hello

Due to some personal reasons, our shop will be closed temporarily for a while.

Note from shop owner

Last updated on Feb 27, 2014

Hello

Due to some personal reasons, our shop will be closed temporarily for a while.

xieying

Contact shop owner

xieying

Reviews

No reviews in the last year

Anonymous on Apr 3, 2013

5 out of 5 stars

Lovely dress, wonderful communication. When the dress didn't fit because of their error, they quickly made a new one for me free of charge. Thank you, I'm so excited to wear this dress on my wedding day!

Anonymous on Sep 28, 2012

5 out of 5 stars

THESE DRESSES ARE AMAZING!!!!!! I bought a dress from here for homecoming and I will definitely be buying all my dresses for high school and on from here! The beading is amazing and it has the quality of a designer dress for thousands of dollars except these dresses are better since they are made to fit you! The shipping was faster then most stores in the U.S. which is another plus. AND THE BEST PART IS THEY ARE UNIQUE so nobody in my school will have the same dress as me! I LOVE THIS STORE!!!!

View all 8 reviews

Shop policies

Last updated on February 29, 2012
Welcom to hupoworkshop!
We are still working on items, and more of them will be put up in our store soon.
Please feel free to contact us if there is any question.We will give our fatest response within 24-48 hrs.

Accepted payment methods

Payment
*We accept Paypal only. Please arrange payment within 3 days after buying our item(s).
Your item(s) will be started for hand making or being shipped as soon as we get your cleared payment, which depends on if the itme(s) is taking-time-to-make or it's an only-one item.
Shipping
*We use DHL as our shipping method, which takes 4-7 days to reach most countries, like the US, Canada, the UK, and Australia.

You'll be noticed by Etsy Conversations and the tracking number will be provided once your item(s) is being shipped.

If you would like to lower your shipping cost and use cheaper shipping service ( but it will take 10 or more days to be shipped to your country), please let me know by Etsy Conversations or email. We'll find a better solution.

We ship to your Paypal shipping address. If you want your item(s) shipped to another address, please contact us by Etsy Conversations or email.

*We are not responsible for custom duties, import vat, taxes, duties, and any other fees imposed by your country. Please check with your country's custom what these costs would be before buying.
Refunds and Exchanges
We are trying our best to make our customers feel satisfied, and guarantee only quality items are delivered. All items are maintained high-quality in the process of hand-making and will be checked for any defect before being packed.

*However if you are not completely satisfied with the item you receive, please do contact us by Etsy Conversations within 3 days of receiving the item. After this period, the item will not be accepted for a return/refund.

*All shipping cost in the return of the item is customer's responsibility.

*The item must be returned to our mailling address and tracking number of delivery should be provided for us to check the delivering status.

*The item must be in perfect condition (unused, unaltered, no dust, no dirty spot) as it was when you received,and in the original box and/ or packaging.

*Once your return is received and inspected by us, your refund will be made within 3-5 business days upon receipt of your returned item.

*Shipping costs are not refundable.

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For made-to-order / measurements dress:

1. As each dress is custom-made according to your measurements, and is unique,
please understand that there is no return/refund or exchange, but only return for
wrong sizing alteration is accepted.

2. Please make sure your accurate measurements are provided as these will be
used to make your dress. We highly recommend that you follow our measuring
instruction provided in photos' of each dress, to take your measuring or have your
measurements taken by seamstresses or professionals, so that your measuring
would be more accurate. This will avoid any disappointment that results from
unfitted dress.

3. If you believe that your dress has not been made to your measurements you
provide, you will need to send the dress back to us for an inspection. So we can
check if there is a sizing problem. If we find that an error has been made on our
part, it's our responsibility to have the dress altered for you. However please leave
enough time for us to do the alteration, which may take up to 5 business days
from the day we receive your dress.
Additional policies and FAQs
If there is any of our item that interests you, but the color or size/dimension doesn't satisfy you. Please contact us with Etsy Conversations. We are glad to make you a special item according to your need.

Each of our item is totally hand-made, therefore the item you receive might be a little different from the sample item shown in the photos.