HyacinthDesigns

Colorful and Elegant Handmade Jewelry

Rochester, New York · 83 Sales

HyacinthDesigns

Colorful and Elegant Handmade Jewelry

Rochester, New York 83 Sales On Etsy since 2009

0 out of 5 stars
(39)

HyacinthDesigns is taking a short break

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Note from shop owner Away for a couple weeks.

Note from shop owner

Last updated on Mar 16, 2011

Away for a couple weeks.

HyacinthDesigns

Contact shop owner

HyacinthDesigns

Reviews

No reviews in the last year

Anonymous on Feb 10, 2010

5 out of 5 stars

Wow, I can't believe I received these so quickly! Thank you for your prompt shipping of these earrings. They are beautiful :)

Anonymous on Feb 10, 2010

5 out of 5 stars

I received the earrings today and I couldn't be happier. They are a gift, and I know she will love them! The box is also beautiful. Thank you!

Anonymous on Jan 5, 2010

5 out of 5 stars

Love the earrings! Thanks!

Anonymous on Jan 3, 2010

5 out of 5 stars

Received. Lovely, thanks! Beautiful packaging, too.

View all 39 reviews

Shop policies

Last updated on March 16, 2011
Welcome to Hyacinth! I aspire to create bright, colorful pieces that are well-made, balanced, and elegant - pieces that brighten your day as you wear them. I make sure to use high quality materials, and I construct each piece carefully to ensure that it will last. Each piece I make is crafted with love. I'm a bit OCD, so I try to make every piece as perfect as possible. I refuse to sell a piece that I am not proud to have made.

All jewelry made in a smoke- and pet-free home.

PHOTOGRAPHY
All items have been photographed in either natural lighting or special lights designed to emulate natural daylight. I will specify the type of lighting used in each listing.
When photographing my items, I try to capture them as accurately as possible. Of course, no photograph can convey every detail about a piece, but I work hard to make sure the colors are accurate, both by carefully adjusting the settings on my camera and by editing each photo to ensure that the colors are balanced properly. However, be warned that each computer screen is different, and colors may show up slightly differently on yours than on mine.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Check
Payment
PAYMENT
If you choose to pay with Paypal, please pay within three days of placing your order. Immediate payment is appreciated, and the sooner you pay, the sooner I can ship! I will ship your purchase within two business days of receiving your payment.

CHECK
I am now accepting checks. If you choose to pay by check, I will ship your purchase within two business days after the check clears.

DELAYED PAYMENT
If you need more than three days to pay for your item, please contact me! I am very flexible and would be happy to hold onto it for awhile. If you are interested, please contact me BEFORE making your purchase!

NON-PAYMENT
If I do not receive your payment within three days of receiving your order, I will contact you through Etsy and through email. I know that the Etsy checkout process is confusing and that people make honest mistakes, and I would be happy to help you through the checkout process. If I do not hear from you after four days of contacting you, which is seven days after receiving your order, I will cancel the sale.
Shipping
SHIPPING TIME
I will ship your purchase within 2 business days of receiving your Paypal payment, or if you choose to pay by check, within 2 business days of the check clearing.

PACKAGING
Each item you purchase will arrive packaged in its own decorated white box, perfect for gift giving!

SHIPPING UPGRADES
I normally ship First Class, but if you would like your shipping upgraded, for instance if you need your package extra fast, please contact me (preferably before purchasing) and I will upgrade it for you. Note that this will cost more money.

SHIPPING ADDRESS AND GIFT NOTES
I will ship to the address you provide to Etsy during checkout, unless you specify otherwise. I can also include a note if your purchase is being sent directly as a gift, so if you are interested, please let me know what you'd like the note to say in the message to seller box! You can also contact me after making the purchase, but it is best to do it quickly because I ship fairly soon after you order!

LOST PACKAGES
As far as I know, all of my items have arrived in a timely manner in perfect condition. However, I know that the post office loses packages on occasion, and if your package does not arrive in a reasonable amount of time, please contact me and let me know! I am happy to resend lost packages, as I want you to get the item you paid for, so please let me know if this has happened to you so I can correct the problem!
Refunds and Exchanges
REFUNDS
Although I strive to capture my pieces accurately and in detail in my photos, I understand that it is difficult to tell exactly what a piece will be like just by seeing pictures of it. Thus, if you are not satisfied with your purchase, please contact me within 3 days of receiving the package and ship the item back to me within 7 days of receiving the package. I will refund your purchase only after the item is safely back in my hands. If you choose to return a purchase, you will ship it back at your own expense. If you are dissatisfied with something specific on the item, let me know, and I will see if I can make you a piece that is better suited to your desires.
Custom orders are non-refundable.

REPAIRS
I create each piece to last, but I do understand that accidents happen, so:
If an item arrives damaged, I will repair it free of charge and refund your shipping expenses for sending it back to me.
If an item becomes damaged through normal use within 3 months of receiving your order, I will repair it once free of charge but will not refund your shipping expenses.
If an item becomes damaged after 3 months, or if it has already been damaged once before, I will repair the item for a small fee which covers my shipping expenses, my time, and any extra materials.
Additional policies and FAQs
CUSTOM ORDERS
I would love to make you a custom order! If you want to order a custom piece, please send me a message on Etsy, email me at HyacinthDesigns [!at] gmail.com, or request a custom piece through Etsy. Please be very specific about what you would like! I want to make sure I making exactly what you want.

PAYMENT FOR CUSTOM PIECES
After we have discussed what you would like, I will give you a price. If you agree, I'll make you the item! I may require a down payment in advance, especially if your order is large or if I have to purchase supplies specifically for your item.

TIME FOR CUSTOM PIECES
If I do not need to order any materials to make your custom piece, it will take a few days to make the item after we have finished discussing how you would like it to look. If I do need to order supplies, it may take a few weeks as I order most of my supplies online and they may take over a week to arrive.

WHOLESALE
I am happy to accept wholesale orders! Please contact me for more details if you are interested!