HyacinthVintage

If you need to contact us, please reach us through Etsy Conversation - Etsy's messaging service! We check out messages here daily. However, we do not check our emails daily, as we have multiple accounts to manage, so if you are trying to reach us at the shop's email address, your message may get buried in a backlog.

At Hyacinth Vintage we're pleased to offer you an eclectic assortment of vintage and antique clothing and items for your home.

All clothing measurements are taken flat (and doubled where appropriate, e.g. waist, bust, hips). Please double-check your sizing before you order, and allow a little extra room for breathing.

All our items are cleaned, unless noted in the listing. We make great effort to note any flaws or imperfections, but please keep in mind that these items are old, and therefore usually have some general wear!

IMPORTANT - PLEASE READ: Canada Post does NOT allow for insurance on GLASS or CERAMIC items. In our listings, we note any flaws or wear to these items, and we do our best to package them securely. However, WE CANNOT ACCEPT RESPONSIBILITY FOR glass or ceramic items damaged by the postal service or customs during shipping.

We are reasonable people and do want you to be happy with your purchase. If your item has been damaged please send us a message by Conversation, and we will try to work with you to come up with a solution. Any claims of damage must be accompanied by photos or return of the item to us.

ALSO, PLEASE NOTE: Canada Post shipping rates are typically cost more than those in many other countries. Once an item weighs over 1 kg the price of postage doubles, and so on - that means even if it's 10g over, which can sometimes happen when we package our items in efforts to keep them safe during shipping. If the postage rate somehow increases because of packaging we will contact you by Conversation to see if you are willing to pay additional postage or would prefer to cancel the sale.