Beautiful island inspired handmade jewelry
iLANDbali's Shop Policies
Thank for visiting iLAND shop! If you have any questions, please, feel free to contact me.
We hope to see you often in our shop. :) ☮ ☮ ☮
Paypal is the easiest way to pay by Visa, Master, Discovery, Express card from anywhere in the world. You do not need to have a PayPal account in order to make a payment.
Most items listed in the shop are Made to Order. Please, allow 15 business days for delivery of your product from the date of your payment as everything is custom made just for you.
Sale and ready to ship items are shipped within two (2) days of cleared payment!
All items ship via EMS (Express Mail Service) with tracking details. Shipping takes around 7 days from the day your item is shipped out depending on the destination. We find EMS quiet reliable and reasonable in terms of shipping cost.
We strongly recommend that you include a telephone number in your shipping information. This is required for the efficient delivery of your order.
If you would like us to ship by specific courier, please, contact us and we'll arrange.
If you have special shipping requirements, please, let us know.
If you require alternative shipping options, please, contact us and we will be happy to arrange.
Any additional duties and taxes assessed by customs are the responsibility of the customer.
Refunds and Exchanges
Our goal is to make you happy and proud of what you have purchased. However if you are not happy with the item, you may return it for a full refund (exclusive of shipping charges) or exchange for other item.
All refund and exchange items must be returned in their original and unused condition.
All items must be shipped back within 14 days after they are received.
The shipping cost should be taken care of by the buyer.
Money (minus original shipping cost) will be refunded within 48 hours of receiving the returned item.
Discounted and sale items are final sales and nonreturnable.
Additional Policies and FAQs
We are open to wholesale inquires or custom orders.
Please kindly contact us first if you are discontent with the item that you purchased.
If you have any questions, please, feel free to contact me!
Last Updated November 5, 2014