iLoveBadOrganics

RETURNS & EXCHANGES: 60-Days!
Within 60 days of your order receipt, simply pay for the return shipping to our return address below and we'll refund your product return. Since you had paid for return shipping, we'll also refund your original shipping cost. For EXCHANGES, as well, we ask that you pay for return shipping back to us and we will pay for the shipping back to you. =)

Give us an Advance Notice:
Prior to sending the product back, please message us so that we know to look out for it. Feel free to use any form of packaging and shipping courier most convenient for you.

Return & Exchange Address:
284 Orizaba Avenue, Long Beach, California US 90803

Refund Payment Processing
Once your return is received and processed, we will send you an email to notify you that we have received your returned item. Once processed, a credit will automatically be applied to your original method of payment within a 1-3 business days. How long it takes for the original method of payment to be credited back into your account will depend on the processing time of your bank or credit provider.

💌 ORDERS PLACED BEFORE 12PM (PT) WILL SHIP SAME-DAY 💌

✨FREE DOMESTIC SHIPPING✨: Is offered for all orders shipped within the U.S. via USPS or UPS (2-9 business days). Generally, the couriers are on time with the shipping estimates they provide---which we don't have control over--but often times, they don't meet that estimation. That said, if you need guaranteed shipping time for any reason, simply select one of the paid options and/or feel free to contact us to provide instructions on how you'd like to be accommodated! Thanks in advance for your patience and understanding. =)


WRONG SHIPPING ADDRESS: Please be diligent in verifying that the shipping address is correct as customers are responsible for the following when the incorrect shipping address is provided:
1. Lost packages.
2. Cost of 2nd attempt to deliver should package be returned to sender.
3. Communicating with the courier service to locate/redirect package.


ESTIMATED SHIPPING & HANDLING TIME:
We mostly ship SAME-DAY for orders placed before 12 p.m. PST. Please generally allow for 1-3 days of handling time + your selected shipping time.


COURIER OPTIONS: USPS & UPS for domestic orders. USPS, UPS & DHL for international delivery addresses.


RETURN & EXCHANGE SHIPPING: Within 100 days of your order receipt, simply pay for the RETURN shipping and we'll refund your product return. Since you had paid for return shipping, we'll also refund your original shipping cost.

For EXCHANGES, as well, we ask that you pay for return shipping back to us and we will pay for the shipping back to you. =)


SHIPPING OVERAGES: Should a shipping estimate seem unreasonable, it likely is due to the shipping calculator being faulty. In such event, we typically refund customers when they've been charged $3 over the actual shipping. If you feel that you may be overcharged, let us know so that we may research into the matter and provide a refund if qualified.


LOST PACKAGES: Lost packages sucks & we apologize for your frustration. Because it is impossible for us to ensure security at the delivery addresses, in such cases as when packages get stolen after delivery, it is hard for us to be responsible for your package. To enhance the chances of successful delivery, we suggest that you monitor the tracking status of your order with the tracking information provided. However, in the case that your package has been lost in transit or is not to be found after being marked delivered, we again apologize for this disruption and ask that you contact us as we will do all that we can to help remedy the situation, typically by reaching out to the courier.