IbelieveIcanfil

Upon receipt of your order, if something was wrong, please send me an email right away so that we can settle the problem amicably.

If you were to return an item to me, know that if you paid by PayPal, the return costs would be reimbursed by PayPal, more information here: www.paypal.com/webapps/mpp/refunded-returns?activate=true
Otherwise, the return costs will be at your expense.

I accept credit card payments through Etsy's direct payments module or PayPal, as well as French checks only.

All prices indicated on the site are in euros including VAT, excluding shipping costs.

Delivery is made by the French Post Office:

For small decorative items, shipments are made in followed letter or international priority letter followed by La Poste française.

For cushions, shipments are made in collissimo for France and Overseas and in small international package followed for the rest of the world.

The shipping costs are fixed whether you order one or more items, I offer you the overrun.

Following the latest regulations on 1 July 2022 on deliveries to Germany, I am forced to no longer be able to deliver to this country. I am sorry about that.

I can realize on request the object of your dreams, contact me to discuss it.

Personal information collected:

To process your order, you must provide me with certain information (that you have authorized Etsy to transmit to me), and in particular your name, email, postal address, payment details, as well as the description of the product you are ordering. You may also choose to provide me with additional personal information (for a custom jewelry order for example), by contacting me directly.

Why I need your information and how I use it

I have a number of legal bases for collecting, using and sharing your information, including
to provide my services to you, such as when I use your information to process your order, resolve a dispute or provide customer service;
when you have given me your explicit consent, which you can revoke at any time, for example by subscribing to my newsletter;
if necessary, to comply with a legal obligation, a legal ruling or in connection with a request from the court, such as keeping information about your purchases for tax purposes; and
if necessary, to serve my legitimate interests, where those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you have requested and in my legitimate interest to improve those services; and 2) compliance with the Seller Rules and the Etsy Terms of Service. I use your information, if necessary, to comply with my obligations under the Etsy Seller Guidelines and Terms of Service.

Sharing and Distributing Information

Information about my customers is important to my business. I only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:
Etsy. I share your information with Etsy when necessary to provide my services to you and to comply with my obligations under the Etsy Seller Rules and Terms of Service.
Service Providers. I use certain trusted third parties to perform certain actions or provide certain services for my store - shipping companies, for example. I may need to share your personal information with these third parties, but only as necessary to perform these services.
Business Transfers. If I sell my business or merge it with another, I may have to share your information as part of that transaction, but only to the extent permitted by law.
Compliance with the law. I may have to collect, use, retain and share your information if I believe in good faith that it is necessary and reasonable to: (a) comply with a legal process or state request; (b) enforce my agreements, terms, or regulations; (c) prevent, investigate, or manage any fraud or other illegal activity, or technical or security problems; or (d) protect the rights, property, and safety of my customers or others.

Data Retention

I retain your information only as long as necessary to provide my services to you and for the purposes set forth in my Privacy Policy. I may also need to retain this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I generally retain it for a period of : 4 years.

Transfers of personal information outside the EU

I may potentially store and process your information through third party hosts located in the United States or other countries. Therefore, I may transfer your personal information to a jurisdiction where the laws regarding data protection and governmental oversight are different from those in your country. If I need to transfer your personal information outside the European Union, I rely on the Privacy Shield as the legal basis for doing so, as Google Cloud is Privacy Shield certified.

Your rights

If you are a resident of certain jurisdictions, including the European Union, you have certain rights with respect to your personal information. Some of these rights apply generally, and others only in limited cases. These rights are described below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me. You can find my contact information below.
Modify, restrict, delete. You may also have the right to change your personal information, restrict my use of it or delete it. Other than in exceptional circumstances (such as if I need to retain my store data for legal reasons), I will generally delete your personal information upon request.
Objecting. You may object to (1) my processing of certain of your information for my legitimate interests and (2) the receipt of marketing messages from me after you have explicitly consented to receive them. In these cases, I will delete your personal information unless I have legitimate reasons for continuing to use it, or it is required for legal reasons.
Complain. If you are a resident of the European Union and wish to express a concern about my use of your information (and without prejudice to any other rights you may have), you may do so to your local data protection authorities.

How to contact me

Under the European Data Protection Act, I, Julie Désiry, am the data controller with respect to your personal information. If you have any questions or concerns, you can contact me on my email contact [!at] IbelieveIcanfil.com. You can also send me a postal mail at the following address
Julie Désiry, 12 rue Gubernatis, 06000 Nice