Indie Bands With a Mission: A Volunteer Group

Pasadena, California

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IBWAMStore is taking a short break


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Shop policies

Last updated on May 10, 2022

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Thanks for visiting our shop! If you have any questions not answered here, feel free to contact us and we'll get back to you as soon as we can!
And don't forget, all profits benefit Washington, DC food banks. Profits from books, however, will support charities the bands may like as well.

Email: indiebandswithamission [!at] gmail.com

Accepted payment methods

Returns and exchanges
However, all items will be well packaged enough that damages should not be a problem.
Refunds are accepted if we are contacted within a two week time frame from delivery provided the customer pays for the return shipping and handling (Sorry, we just don't have the resources D:)
Exchanges are welcome, but the customer is responsible for extra shipping costs.
Order will be shipped upon received payment.
**All orders made in the state of California will be subject to an additional 9.75% sales tax, please remember to factor this payment in when making cheques/money transfers**
Western Union money transfers are also accepted.
Paypal orders will be shipped usually in 2 business days (or same day if it's the weekend!)
If the order is canceled but not yet shipped, we will be happy to offer you a refund (yes, we're also guilty of the impulse buy clicks). If the order has already been shipped, sorry, you'll have to ship it back at your own cost. Once the refunded item is received, we will refund you (through paypal).
Please make sure your Paypal shipping address matches up with the shipping address provided to Etsy. If the two differ, indicate in the message to seller box at checkout which address the order is to be shipped to.

Orders should arrive within one to two weeks, however there are no guarantees. We ship the business day after each order is received.

Items are packaged with recycled, high quality materials in order to keep shipping costs as low as possible.

Tracking (USPS Delivery Confirmation) available with all orders-- just convo us. An extra 80cent fee will be added to cover the cost.

Insurance is available for all orders (usually $1.05 for US orders, and $1.50 for international, but convo us for an exact rate).

We also offer priority and express mail shipping(all extra costs will be paid by the customer).

Books are shipped through USPS Media Mail.

We try to keep shipping costs low for you, the consumer, while ensuring the product arrives in perfect condition.

However, if you would prefer other shipping options, contact us through our email, and we'll get back to you! We have multiple people checking our email AT LEAST every 12 hours.

**For buyers using paypal, orders will be shipped to the PAYPAL ADDRESS, so please ensure that your paypal address is up to date. If you want the package to be mailed to the address listed rather than the paypal address, just contact us. The only reason we're forced into this policy is that paypal offers seller protection where etsy doesn't**

Please note that all items will be shipped from Pasadena, CA, where this etsy branch of Indie Bands With a Mission is based.
Additional policies and FAQs

Q:Why do you ship from opposite sides of the country?
A: One of the co-founders moved to California from Virginia but is continuing to help out the group. She is now in charge of the etsy section of Indie Bands With a Mission.

Q: What type of households are the items from?
A: All our items are created in pet-free, non-smoking households.

Q: Do you do custom orders?
A: Depends on what it is. Due to crazy high school schedules it may take up to a month to complete to order. Email us for more on that. ---P.S. Winter/Spring/Summer breaks are probably the best times to ask. Just a hint ;)

Q:There isn't much of a selection of products, aren't you trying to make money out of this?
A: IBWAM is made up of high school students. To keep costs low, we try to make our own items (and isn't it just so much more personal when it's handmade?)

Q: Could I help out?
A: Of course! New members are always welcome, whether you live in the area or not. We always need people to make the recipes to be featured in the cookbooks, promote, talk to bands,and make things (and if you don't like any of that, we'll find something for you to do!) If anyone's interested in donating items to sell and raise money for our organization, do not hesitate to contact us (we don't bite).