Handmade accessories for everyday and Weddings~
icing101's Shop Policies
Hello! My name is HannaH and I am the owner/designer behind icing101. Right now I'm a one woman shop, so I'm personally making your order with my own two hands, answering your e-mails/convos, packing carefully and doing everything myself. I love working with brides and doing custom orders (or tweeking designs to suit you perfectly). Feel free to contact me with any questions, I would love to work with you!
Right now I accept paypal or credit card payments through paypal or etsy. Let me know if you have questions!
All items are shipped usps priority (about 2-5 days in the US) with a tracking number, unless specified in the listing. Just contact me if you would like to do a faster (or slower) shipping method OR add insurance and I can get a price estimate for you.
I do ship internationally, not all of my items will fit in the usps priority international flat rate box, so contact me with your location so I can get a shipping qoute for you. Please do not ask me to mark international items as "gifts"....I don't want my pants to start on fire:) International buyers are responsible for all taxes/duties on their purchase.
Once your item ships it is at the mercy of the postal service, I can not be held responsible for lost, stolen, or damaged items. PLEASE make sure your shipping address is correct, I can not be held responsible for an incorrect shipping address. All items will be packed carefully and securely for shipping, Thanks!
Refunds and Exchanges
I don't do returns, sorry girls! Almost everything is made to order and it is just too much risk and hassel with delicate items like this. If you need more pictures or info about an item just ask and I'll do everything I can to help you make an informed decision.
Additional Policies and FAQs
I love to do custom orders and do not charge more because an item is "custom". Rush orders are available for an additional cost, please contact me for details if you have an emergency. PLEASE do not copy my designs, etc. I am the sole provider for a small child and this shop is our livelihood. Thank you so much!
Last Updated May 14, 2015