iconoclasp

Original handmade clothing & hand-picked vintage

Grand Rapids, Michigan · 1528 Sales

iconoclasp

Original handmade clothing & hand-picked vintage

Grand Rapids, Michigan 1528 Sales On Etsy since 2009

5 out of 5 stars
(626)
Ashley Triệu

Contact shop owner

Ashley Triệu

Grey Cut Out Collar Tunic Top XS S M L XL XXL
$68.00
View all 280 items

Reviews

Average item review
5 out of 5 stars
(626)
kira

kira on Apr 27, 2017

5 out of 5 stars

gorgeous, fast shipping, well-made, amazing color! can't wait to not be pregnant so i can wear it : )

thinkingaboutabba

thinkingaboutabba on Apr 26, 2017

5 out of 5 stars

These are so cute and shipped quick! I'm a repeat customer and I'll be back :)

stephaniediane67

stephaniediane67 on Apr 24, 2017

1 out of 5 stars

I ordered this dress 4 weeks for my event. Ashley contacted me about (4) days after I purchased this dress to let me know that it was sold out and she forgot to deactivate the dress on th website.I was not happy about the new. She told me would search to find the fabric,and assured me that she would be able to make my dress in time for my event. Well four(4) data later I contacted her and she had not found the fabric. I decided I wanted a refund,the next day she emailed me that she found some fabric in her fabric closet. She made the dress and shipped it to me 2 days after it was made. This fabric is beautiful! My dress was not what I expected at all. I sent her my measurements and it looks like it has pockets ! In other words it's too big. when the dress is hanging it look like hips are already in the dress. $102.what a waste

Ashley

Ashley responded on Apr 25, 2017

I am sorry this customer is unhappy with her dress but unfortunately custom sized orders are dependent on accurate measurements to achieve good fit. Since this item has a bodycon silhouette and is a stretch fabric, I cut smaller than the measurements to allow it to stretch onto the body. If it is still too loose, this usually indicates the measurements sent are too big. If this dress was "a waste", "not what she expected at all" (even though the only issue was the fit in the hips), & worthy of one star than I would have happily issued a full refund and compensated her for return shipping but the customer decided to keep the dress. I kept her posted every step of the way, apologized that the fabric was on stock search when she ordered even offering to cancel the order then, and got the dress to her on time.

View all 626 reviews

About

Handmade items inspired by the past

Iconoclasp started as a way for me to share my love of vintage with retro-loving divas. Selling vintage eventually developed into selling original handmade items and I have been exploring the world of fashion design ever since. I enjoy creating well-made pieces that are custom sized to flatter any body type and also give my customers unique clothing that they feel confident in.

Please visit www.iconoclasp.com!
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Shop members

  • Ashley Trieu

    Owner

    Avid retrogamer, Golden Girl connoisseur, and karaoke enthusiast from Grand Rapids, Michigan.

Shop policies

Last updated on April 26, 2017
Welcome and thank you for visiting Iconoclasp's shop policy page. If your inquiries are not answered by the following information please send us a message and we will provide answers as soon as possible!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment must be received before item is sent out. If a handmade item is a custom piece, or something is being added or altered which incurs extra charges, that payment must occur before items will be shipped. This is to protect the seller from creating an item, or putting extra work into an item when the buyer is not committed to the purchase.

We accept Paypal, Mastercard, Visa, Discover, and American Express!
Shipping
We ship worldwide!

Items are normally shipped the business day after payment has cleared. We are as excited to send the item to you as you are to be buying a new addition to your closet! Each item is packaged with care to ensure a safe trip to its new home.

Any additional item purchased is also shipped at half price.

Small packages are sent first class while larger packages are sent with priority mail. Tracking is provided so buyers may stay informed on the status of your shipment.

*****For international buyers it may be beneficial to review the shipping process within your country to learn of any additional customs fees that you may be required to pay upon the package arrival to the country. It is also illegal for sellers to mark packages as gifts, reduce the package value, or pay these fees for the buyer.*****
Refunds and Exchanges
We accept returns but they items must be shipped back within 5 days of purchase undamaged, unaltered, and unused.

Please review images and descriptions very carefully and feel free to ask questions to make sure the item is a good fit for you before purchasing!
Additional policies and FAQs
Vintage: We guarantee any item deemed "vintage" to be at least 20 years old and that these are not modern replications of vintage items.