Freedom, ease and courage, inspired from life
idea2lifestyle's Shop Policies
We hope you will find your dream pieces in our shop. Feel free to send a conversation when you have any question.
For our diagram with sizing (on picture 4):
For US 14+ or height 5'9"/175cm+(which DOESN'T INCLUDE US 14 OR 5'9"/175cm), custom rate is 10usd for cotton/linen/silk design, 15usd for woolen/cashmere designs to cover extra fabric and shipping cost; For US 14+ and height 5'9"/175cm+, custom rate is 15usd for cotton/linen/silk design, 20 usd for woolen/cashmere designs to cover extra fabric and shipping cost.
Why we don't give discount?
We use different marketing strategy.
We price each piece at the lowest discount we can offer from the beginning. So every buyer has fair opportunity to buy your special piece and don't need to wait until Sales.
We don't do PRICE OFF SALES, because it is just marketing tricks, driving up prices first then holding big sales to lure buying unrationally in a short term. We don't want what you bought will be 50% price next month.
We do have value to money promotions sometimes in a more interesting and win-win way. Kindly watch our shop time to time:)
We accept payment through Paypal and credit card. But you can pay without a Paypal account with your credit card. Just choose the option 'Paypal' and then find the option 'pay by credit card'.
Good news for Euro buyers, we accept wire transfer and we have bank account in Germany.
Account Number: 054546700
Bank Sort Code: 600
Bank Name: DEUTSCHE BANK
Bank Address: Hamburg-Adolphsplatz, Adolphsplatz 7, 20457 Hamburg, Germany
Address: Grevenweg 84, 20537 Hamburg, Germany
We ship worldwide. The shipping cost is as item description. We only use reliable shipping method which is trackable such as FedEX, EMS, DPD, etc. We will choose above shipping method according to your country. The shipping method we choose will help to avoid custom duty.
Whole parcel only charge one item's shipping cost. You may add what you are interested in to cart, system will get you combined shipping automatically.
We need your phone number for shipping sheet filling, kindly provide when buying, it will be kept confidential, not used for any other purpose.
Refunds and Exchanges
How do I know I choose right size?
After you buy, our style advisor will discuss with you in person via conversation or email to help you get your order as perfect fit as possible. He or she is the designer or model for Idea2lifestyle! Please feel at home and enjoy this value added service.
What if I ordered a wrong size?
You may contact us and send it back to exchange. We will pay for remaking/alter and sending back to you via expedited shipping cost. You only need to pay the shipping back cost. It is quick and easy.
What if there is quality flaw for your order?
We take full responsibility on what we create, you happy with the whole shopping experience is the bottom line of our goal. To human, to err, if you happened to meet quality issue, kindly contact us in 7 days after you receive your parcel.
What if I don't like the style?
You may send it back for full refund of item. Kindly contact us for returning address.
What if the parcel was lost?
We use best shipping service such as FedEx, EMS, Parcel Force, the chance to lose a parcel is very rare. Nothing is not possible, in case your parcel was lost or damaged , kindly take photo on damaged parcel or let us know, we will send replacement ASAP.
Additional Policies and FAQs
We do wholesale and consignment, kindly contact us for details.
Last Updated September 25, 2014