ideachic's Shop Policies
Thank you so much for visiting Idea Chic! My name is Julie Sandusky, don't hesitate to contact me or my husband David if you have any questions. Our studio number in Denver is 303-484-1771 if you prefer for discussion on invitations, favors or customization of any stationery or gift item we make. We are a husband and wife team with full printing and bindery equipment for quality and timely production of our designs.
Ready made products ship within two days. Made to order or customized items take up to two weeks unless otherwise arranged.
*New to Etsy? Welcome and thank you for supporting the fabulous world of handmade products! Need help on how to register and complete your purchase? Visit
http://www.etsy.com/help_guide_checkout.php or contact us.
Direct checkout via Etsy and Paypal are available. You don't need a paypal account to process orders. Final product cost including shipping will be included in reserved orders.
We ship all over the world from Denver, CO. Final shipping cost will be included in reserved orders. We ship USPS unless otherwise arranged. Idea Chic is not responsible for lost mail as a result of USPS error.
Refunds and Exchanges
Please inspect shipment on arrival and report shipping damages to the driver and to Idea Chic right away. Damaged returns will be replaced.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Made to order items where a digital proof is approved and perishable goods such as our favors and gift with tea, coffee, mulling spice, trail mix, cider or cocoa.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
david [!at] ideachic.net.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded and this includes Idea Chic Parcel Post Subscription product which, however, can be cancelled at any time for any reason.
Exchanges (if applicable)
We only replace items if they are defective or damaged from shipping. If you need to exchange it for the same item, send us an email at david [!at] ideachic.net and send your item to: 4340 E Kentucky Ave #121 Glendale US 80246.
To return your product, you should mail your product to: 4340 E Kentucky Ave #121 Glendale US 80246
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Additional Policies and FAQs
We design and hand make all products using our own equipment. We use high quality flat style printing, 1930's Chandler and Price letterpress, die cutting machines, drill press and other required equipment for important finishing details.
Items can be purchased as described in the shop. Yes, any and all items can be customized to fit your specific needs. Please read the description of individual items in our shop and contact us to start a conversation with questions, customized needs, etc.
Press and Features:
- Martha Stewart Weddings - Real Weddings; Country Living Magazine; redbook; Real Simple; 5280 Magazine; LUXE interiors + Design; Pottery Barn; Disney Baby; She Finds; Neenah Paper; Weddingbee; Apartment Therapy; The Gloss; Working Mother Magazine; Reign Magazine; Denver Life Magazine; Charleston Magazine; premier bride magazine; confetti magazine; bride and bloom magazine and more.
- Art of Celebration book by Panache
- Various T.V. news and newspaper in U.S. cities
- The Globe and Mail in Canada
- style me pretty's little black book of best wedding vendors
Last Updated June 15, 2015