...custom hand-painted wedding parasols

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Shop policies

Last updated on February 4, 2011
Welcome to I Do Originals Etsy Shop! We are a well-respected company that has received national recognition and we work hard to achieve 100% satisfaction from all our customers. Please review our terms and conditions carefully before purchasing your item from our Etsy shop. By purchasing an item from I Do Originals you are agreeing to the terms set forth below.

Accepted payment methods

Returns and exchanges
As the services provided by I Do OriginalsTM are personalized, we cannot accept any returns or exchanges and cannot issue any refunds under any circumstances once an item has been purchased.   By submitting payment, you are agreeing to our no refund, no return, no exchange policy. Cancellation of an order after payment may be requested; however, no refund will be provided and no item(s) will be furnished. All cancellations are final and cannot be reversed. In the event that Paypal places your funds on hold at any time for any reason, your order will be on hold until the full amount is reinstated into our account. Under no circumstances will any orders be processed until full payment is cleared through Paypal.
Payments are due at the time of ordering. We only accept payments through PayPal. PayPal allows us to offer our clients quick, easy, and secure payment options including all major credit cards and bank account transfers.
All shipments are made via USPS priority mail 2-3 day shipping. Parasol orders ship aprx. one month from the date payment is received. Once your order ships you'll receive a shipping confirmation from USPS.

All items purchased through I Do OriginalsTM are made pursuant to a shipment contract. This means that the risk of loss or damage for such items pass to you upon our delivery to our carrier. We cannot be held responsible for delays in delivery caused by bad weather, carrier error, customs or administrative clearances or other causes beyond our control and we cannot offer any refunds in case of such delays.

Recipients of international orders are responsible for local import duties and taxes, if any.

We cannot be held responsible for unclaimed or undeliverable packages. If a package is returned to I Do OriginalsTM because it was unclaimed or undeliverable the customer is responsible for notifying I Do OriginalsTM with a request to reship and will be responsible for paying the reshipping fees. No refunds can be provide for unclaimed or undeliverable packages.
Additional policies and FAQs
To the fullest extent permitted by applicable law, under no circumstances shall I Do OriginalsTM be liable for any direct, indirect, incidental, or consequential damages, including but not limited to any and all bodily damage as a result of installation and usage, proper or improper, of any and all items found on our website, www.iDoOriginals.comTM , and all property damage as a result of proper or improper installation of any and all items offered on our site.  By purchasing our items, you agree to release I Do OriginalsTM of any liability associated with the usage of our products and assume full responsibility for the proper installation of any and all items on our site and all possible results from the usage herein. Every customer of I Do OriginalsTM assumes these legal responsibilities upon submitting an order.