portland jewelry supplies and destash - from iheartmies
iheartthehandmade's Shop Policies
iheartmies, stephanie, estephanies and sometime refered to as oula
i make stuff as an outlet for immediate design gratification
it keeps my brain working, and lets me see things through to completion in a much quicker time line than those pesky buildings i work on during the day.
my philosophy is to provide thoughtful, simple, modern and quirky designs for people at a reasonable price. so none of this stuff is meant to be fancy.
i try to reuse things in my designs as much as possible from keys, game pieces to architectural scale figures.
i also make my packaging from old books, magazines, etc.
my mailers are often composed of recycled materials.
i accept paypal!
if you do not paypal me after your purchase, i will send you a nice email asking for you to do so.
if you have not responded to my nice email with in 5 days, i will cancel the sale, no hard feelings.
your purchases are shipped with in 5 business days from the date of your payment but, usually a lot sooner.
if you have a special time constraint, let me know at the time of purchase to assure the item gets to you on time!
please make sure that you paypal and etsy address are one in the same, all U.S. packages are sent through paypal shipping and therefore use the paypal address. (but i always send an email to verify if they conflict)
if the packages should be sent to another address please let me know via email or in the message to the seller box (during the checkout)
after the item has shipped you will receive an auto response email from paypal or etsy that provides you with a tracking number for your package.
if you are an international buyer your package will be shipped etsy postage and you will receive an email. there is no tracking on international mail.
#if your package does not reach you with in 12 days of the email please let me know so that I can attempt to resolve any potential problems that occur.
your package is sent via the US Mail, with delivery confirmation.
this is not insurance! if you would like insurance let me know i will gladly add it on to the cost of the item (i will only charge the value of the insurance, no mark ups here!)
if your package gets lost in the mail and you have not purchased insurance, then you are as they say "out of luck"
Refunds and Exchanges
returns are accepted for broken or defective items only. if anything should be broken, arrive broken, etc...
please send me a convo to take care of any unforseen situations.
i like for you to be happy, if you are not happy with iheartthehandmade let me know.
while i am not required to take refunds i do so as a gesture of customer service.
Additional Policies and FAQs
whats with the 11 on all the prices?
well, i like odd numbers
and that one happens to be my favorite
i have a button with 11 on it to prove it
how come you dont use capital letters?
i reserve the right to omit capital letters.
Last Updated July 11, 2014