Announcement
⭕⭕⭕⭕-----PLEASE READ----⭕⭕⭕⭕⭕
Please check measurements before making a purchase = We do not take 'returns' or 'exchanges'. Each item is ordered and then printed, just for you!
🌟⭕Damn Your Stickers/Decals are Expensive⭕🌟
Our shipping for stickers/decals includes a tracking number. Which costs more at USPS, roughly $4+/- more depending on the USPS shipping zone. If you would like us to send your sticker/decal with a stamp, please contact us.
👉👉 Application instructions, please visit: https://youtu.be/fLlGoLwE234
⭕🌟Tracking Numbers🌟⭕
Note that tracking links will take longer than usual to update, with shipments being stuck in pre-transit. This doesn’t mean that your order is lost, but that it’s still being processed by the carrier—the overload of shipments means shipping carriers are slower to register and ship your orders from their distribution centers.
🌟⭕Delayed Shipping⭕🌟
We are not responsible for items being delayed in transit. We do not offer refunds or guarantees on shipping delays. Delivery dates stated by Etsy are just estimates. We will work our hardest to get your items to you in a timely and fast matter. Once an item is in the hands of the shipping carrier the speed is out of our control.
⭕🌟Lost or Stolen🌟⭕
We are not responsible for lost or stolen packages. If a package is lost or missing during shipping transit, please contact us! We will be happy to assist you.
🌟⭕Shipping Address⭕🌟
Please double-check your address that it is correct. We are not responsible for the wrong addresses. Catch us before we ship your item if the address is incorrect. Thanks!
⭕⭕⭕STAY SAFE⭕⭕⭕
⭕-----FAQ-----⭕⭕⭕⭕⭕⭕
👉We do not take 'returns' or 'exchanges'. All sales are final.
👉We do not take 'returns', 'exchanges', 'discounts' that have been made from other shops with similar products.
👉We do not 'color match' or 'donut diameter match' with other shops' products.
👉You may cancel your order within 4hrs of your Etsy purchase.
👉We do not guarantee delivery for specific dates.
👉Gift Messages. We offer 'Gift Messages' on most of our products, but do not guarantee them for all our products, even if the option is available during check-out.
👉'Business Day' are defined MONDAY Thru FRIDAY and minus Holidays.
👉Our studio hours are Monday through Friday, from 9 am to 5 pm EST.
👉It may take 1 to 2 business days to respond to messages.
👉Amaz0n Prime, shipping, returns, exchange policies do not apply here. (Yes, we've been asked - a lot)
👉If you would like to have a design on a different product, let us know, we would be more than happy to help.
For more FAQ, please visit the FAQ section at the bottom of this page: https://www.etsy.com/shop/IHeartTour
⭕-----Please read our policy section for more information:
https://www.etsy.com/shop/IHeartTour?ref=seller-platform-mcnav#more-section
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Thank you,
www.IHeartTour.com
Items
Featured items
All Items
Reviews
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Natalie on May 25, 2023
5 out of 5 starsItem arrived as described. Image was vivid. Mug was a little thinner than expected but still quite pleased with the purchase.
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FallonAlvarez on Jan 18, 2023
5 out of 5 starsThese stickers are great! They're high quality, easy to peel and apply, and totally true to color. I am quite satisfied. These took a while to arrive via USPS, but looking at the shipping history the vendor sent it out in a timely manner. I only mention this if you're looking to buy as a gift or have a craft deadline.
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Toni on Jan 6, 2023
5 out of 5 starsPerfect, subtle nod to a band that brings me great joy. Thank you!
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Merrie on May 24, 2023
5 out of 5 starsGreat quality, super fast delivery, 100% met my expectations.
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Eileen on May 14, 2023
5 out of 5 starsLooks just like photo…did not shrink with washing…not super soft
About IHeartTour
⭕♥️⭕STAY SAFE⭕♥️⭕
Shop members
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iHeartTour
Owner, Customer Service
Production partners
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Diamona
United States
When we need over flow help for high volume time of the year
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GOOT2
New York, NY
Extra Help
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Shoe Maker
SD, United States
The produce my designed product
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Mint
Phoenix, AZ
Overflow
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Spoke
Atlanta, GA
Holiday overflow help
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Spoonflower
Mebane, NC
They print my designs on fabric
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Tee Helper
WI, United States
Tee Helper to Get it DONE
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 4 hours of purchase
More information
Frequently asked questions
Tracking Says "Delivered" But I don't have my package
If the tracking link for the order states that it has been delivered. Please ask your customer to reach out to USPS with the tracking number, they might have more insight into where the package was left. Sometimes they leave it in some unusual location, and some other times it's delivered wrong, but they can still track it down.
Unfortunately, in cases where an order has been marked as delivered, we do not offer to replace the customer's item. We cover for a variety of carrier errors, but to protect ourselves from customers with bad intentions, we choose to trust carriers when they mark items as delivered. It's unfortunate that honest customers also get affected by the policy.
We highly recommend that you use Informed Delivery® by USPS®
What type of shirts do you use?
We try to use Gildan Ultra Cotton shirts, if you would like a different shirt, reach-out and ask, we would be more than happy to help you. If we cannot find a Gildan shirt in your size or color, we make substitute a different shirt brand.
COLORS
Actual colors may vary for a phone or screen, to the actual product. This is due to the fact that every computer monitor has a different capability and brightness setting displaying colors colors differently. We cannot guarantee that the color you see accurately portrays the true color of the product.
Product covered with a pattern use a custom printed method, which resembles an ink printed printing on paper. Using this technique, pigmented inks are applied to a roll of white fabric and are absorbed by the fibers. There is not a complete ink color absorption, leaving the underside white and with darker colors appearing lighter or tonal in a final product.
Do not use 'Return to Sender'
All returns need an RA number, anything sent via 'Return to Sender' will not be accepted, since we will not know who sent the return. These package are often lost by the postal service and never make it to their destination.
Care instructions
How to Wash Your T-Shirt, Hoodie, Tank Top
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
When Will My Order Arrive?
ALL our items are made to order. The average production time, is about 10 business days, plus the time for shipping. We try to list the production time on each product, if you don't see it on the listing - let us know and we'll let you know the production/shipping time.
When your order is in the mail, you will be sent another email, letting you know when your is in the mail along with the tracking number.
I used the wrong shipping address
If an incorrect address is used, you have 24hrs. to contact us, so that we can edit the address. If the package goes out and the delivery company deliveries the package to the address provided by you, it is your responsibility to track down the package and or contact USPS. The customer is responsible for the cost of re-shipping an item when the wrong address was given. 'Free Shipping' only applies to ONE shipment of purchase to the address provided.
The address is 'Non-deliverable' and the package is being returned
When we receive the package, we can re-ship it to a new address at your request. New shipping fees will be charged to you for the re-shipment of the package.