iillume

The Silhouette Art Shop

Afton, Wyoming · 2105 Sales

iillume

The Silhouette Art Shop

Afton, Wyoming 2105 Sales On Etsy since 2014

5 out of 5 stars
(558)

Shop owner

Jessica

Contact

iillume is taking a short break

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Note from shop owner Closed for Sabbath Observance--I'll be back open on Monday!

Note from shop owner

Last updated on Apr 22, 2018

Closed for Sabbath Observance--I'll be back open on Monday!

Jessica

Contact shop owner

Jessica

Reviews

Average item review
5 out of 5 stars
(558)
alstewart87

alstewart87 on Apr 12, 2018

5 out of 5 stars

So happy! A year ago I purchased a 5x7 portrait. Well, a few weeks ago I got to wanting a huge poster of my son’s silhouette to make it a statement piece. Jessica was so helpful! She still has my image on file and was able to send me the correct digital file (20x30) that I needed to print! Absolutely love it!

Lauren Conley

Lauren Conley on Apr 10, 2018

5 out of 5 stars

This was such an easy process and she’s so helpful in getting just the right photo to use. So excited with how the silhouettes turned out of my 3 year old twins!! I can’t wait to give these to my mom for mother’s day!

View all 558 reviews

Updates

Last chance to get your Mother's Day order in! Message me with any questions, I'm here to help you give Mom an amazing gift!
Grandparents' Day is coming up, and I would love to make a silhouette portrait for those lucky grandparents in your life! Use code LUCKY10 for 10% off your order, now thru Sept 10th. blush
View all 26 updates

About

Around the web

Shop members

  • Jessica

    Owner, Creator, Designer

Shop policies

Last updated on July 26, 2017
Hello! I take great pride in my work and I put a lot of heart into it. Because the items I make have special meaning to you, they are important to me, too. I'm so excited to work with you!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I want you to be happy with your order! Your satisfaction is so important to me. I take great time and care in creating and preparing my items for sale.

If you are unsatisfied with your purchase, please contact me BEFORE leaving feedback. It's no fun being surprised with neutral or negative feedback! I am happy to fix any issue you have with the item. We can figure something out to make it right.

Due to the custom nature of my items, I'm not able to offer refunds. There is a proof approval process for custom items, so you'll know exactly what your silhouette will look like. If there is a problem with something else, I can offer a replacement.

POLICY ON CHANGING PHOTOS

Completely changing photos after I've started or after a proof has been sent will require a fee of $5 per person in the picture (maybe you decided you'd like a different picture better or you found another one you'd like to use instead).

Sometimes certain poses that are uncommon may be tricky, and sometimes I won't be sure if the pose will work as a silhouette until I get started. Usually the problem will be that the people look too "blobbish" as silhouettes. If that's the case, I'll give you a heads up and then if I find that it won't work, I'll let you know and then changing the photo in that circumstance is free of charge.

PROOFS

Your order includes ONE proof + 1 edit of that proof. Any additional edits or proofs after that will cost $6 each, including color changes. You can change colors after selecting them at checkout for free during the first proof and 1 edit period.

Always contact me if you have any questions. I'm here to help make this a wonderful experience!
Payment
I accept payments through Etsy's Direct Checkout and PayPal. Your payment must be received before I ship your order.

Wyoming residents will be charged 6% sales tax.
Shipping
Shipping cost includes the cost of shipping materials, handling, and postage.

I ship USPS First Class Mail. If you'd like to upgrade to Priority Mail, you can add this upgrade to your order:

https://www.etsy.com/listing/230582563/us-orders-onlypriority-mail-add?ref=shop_home_listings

I will send your order to the address listed with Etsy. Please be sure your address is correct.

If you'd like shipping insurance or confirmation, I'd be happy to accommodate. Please convo me before you place your order.

Once I've shipped your order, it's up to the USPS to get it to you. I will package it safely, securely, and with lots of care. If your package arrives damaged, then contact me immediately!

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
I specialize in custom work from your own photos! I do have a few stock image silhouettes that I have created that are available for purchase if you do not have a photo to use. Contact me for more information.

In order to begin your portrait, you'll need to email your photo to me here:

iillume.inate [!at] gmail.com

There are 2 i's and 2 l's. :) I will contact you as soon as I see it in my inbox and let you know that I got it and confirm the date that your proof will be ready. Unless there is a special circumstance or you've ordered 3 or more portraits, it's usually 3 full business days turn around time. Here's a schedule of when proofs will be ready:

If you purchase on a Monday.......................proof ready the following Thursday
If you purchase on a Tuesday.......................proof ready the following Friday
If you purchase on a Wednesday....................proof ready the following Monday
If you purchase on a Thursday.......................proof ready the following Tuesday
If you purchase on a Friday.......................proof ready the following Wednesday
If you purchase on a Saturday morning.......................proof ready the following Wednesday
If you purchase on a Saturday afternoon/evening.......................proof ready the following Thursday

I am happy to help you choose a photo that works best if you're having trouble choosing. :)

**Colors may vary slightly depending on individual monitor calibration.**

I reserve the right to refuse service to anyone for any reason.