Iké Designs - Handcrafted Jewelry - New Zealand

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Shop policies

Last updated on February 15, 2011
Welcome to Iké Designs shop policies.

I aim to provide you with unique handcrafted jewelry made to a high standard with materials of excellent quality.

I give each of my customers individual attention in an effort to provide you with a enjoyable shopping experience. If you have any questions or requests I am always available on email!

Accepted payment methods

Returns and exchanges
You will receive the item you see in the photos. If for any reason you are unhappy upon receiving this item in the mail, please let me know as soon as possible and we can arrange an exchange or refund.

All jewelry will be packed in order to minimize any damage due to shipping. If items are damaged in shipment please let me know as soon as possible and we can arrange a replacement.
Methods of payment that are accepted are:
PayPal and personal checks (within New Zealand)

If you are purchasing in New Zealand or Australia I will accept bank transfer as a method of payment. Please let me know when purchasing if this is an option you would like to use.

I request that payment be sent through within 48 hours of your purchase. If you need more time than this please contact me and we can make necessary arrangements.
Shipping to addresses in New Zealand is FREE!
Low cost shipping to Everywhere Else!

All pre-made items will be shipped out within 24 hours of receiving your order, unless otherwise stated. Custom orders will ship out within 72 hours unless otherwise stated.

International customers: I ship all items via AirMail. The estimated shipping times for AirMail are 7-10 business days, although the parcel will frequently arrive in less time. The "Everywhere Else" shipping rate I have provided is the current cost for shipping to the USA from New Zealand. If you would like your items to arrive more quickly, please convo me and we can arrange a slightly higher shipping cost.

Your item(s) will arrive beautifully packaged, ready for giving as a gift to someone else or yourself! (see photos in shop)

When available I use recycled padded shipping bags. If you wish to have your items shipped in new shipping materials please let me know :)
Additional policies and FAQs
I am more than happy to do custom orders if you have something in mind that you would like! I am also more than happy to make an item larger or smaller depending on your needs. Please contact me if you have any questions!

xx Kelsi