illumiknitiDesign

illumikniti Designs

| Moncton, Canada
3,700 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    November 7th 2021:
My current production time is 3-7 business days. This does not include shipping time, only the time I give myself to make your item.

Your order will likely take a longer time than usual to arrive because of Covid delays. This is not something I, or any other seller on this site can control. This is a reminder to be kind <3

Announcement

Last updated on Nov 7, 2021

November 7th 2021:
My current production time is 3-7 business days. This does not include shipping time, only the time I give myself to make your item.

Your order will likely take a longer time than usual to arrive because of Covid delays. This is not something I, or any other seller on this site can control. This is a reminder to be kind <3

Items

3700 Sales
 

All Items

Sophie Cormier

Contact shop owner

Sophie Cormier

Reviews

Average item review
5 out of 5 stars
(580)
See reviews that mention:
Quality 76 Shipping 67 Customer service 39

About illumiknitiDesign

Sales 3,700
On Etsy since 2012

Shop policies

Last updated on January 20, 2021
Thank you all for your business! <3

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
*Item returns due to a mistake that I might make are accepted no later than 5 days from arriving to your house. I will offer a store credit once item has been returned to me unworn, undamaged and still new. You are responsible for the return postage and postage paid by me is non refundable.

*I do not accept returns for buyer's remorse.

*Although every effort is made to photograph my items accurately and describe my products in detail, I cannot guarantee every computer monitor will accurately depict the actual color of the merchandise. Due to different computer monitors/calibrations colors may vary slightly from the picture.

*PLEASE contact me before purchasing if you need it by a certain date. I will not refund or cancel an order if you fail to read my shop announcement stating cut-off dates for certain holidays.

*You need to make sure that the address given is the correct shipping address. If you give me an incorrect address and I've already shipped your item to that address, I am not held responsible for the mistake and no refund will be given. I always ship to the address given to me by Etsy.

*Custom orders are non-refundable.

*Patterns are non-refundable.

I cannot be held responsible if a buyer purchases a pattern listing thinking it's the finished item. Once the files are downloaded, that buyer is in possession of my work and refunds will not be given. This is why it's important to read the whole listing so you know what you're buying! :)
Payment
I now accept payment via credit card, debit card, Etsy gift cards and Paypal!
Payment must be made immediately after order was placed.
Shipping
~~~~~~TRACKING~~~~~~

Canadian Customers: Tracking is included in your purchase, unless you purchase something that shipping is $5 or less. This will be sent as lettermail and no tracking is available. I will give refunds on shipping overcharges.

International Customers: Tracking is not available through your purchases. If you would like to purchase tracking, please message me BEFORE buying and I will make you a custom listing. Just a heads up that tracking is expensive to add on.

~~~~~~~~~~~~~

Please note that I'm shipping from Canada. If you're outside the country, please keep in mind that it takes longer to ship than if you were buying within your own country. There will be delays because of Covid-19. This is something I have no control over.

For international orders, I am not held responsible if there is an extra cost for duties on the arrival of your package. This is something that each country's government has control over. You should familiarize yourself with your country's import laws.
Additional policies and FAQs
I do custom orders! Please don't hesitate to send me a convo if you have any questions. I'll be more than happy to answer them in a timely manner.

I do require full payment before a custom order is started.