illustrateddame

Jewellery Handmade for You

Aberdeen, United Kingdom · 7 Sales

illustrateddame

Jewellery Handmade for You

Aberdeen, United Kingdom 7 Sales On Etsy since 2012

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Announcement   Hello and welcome to my wee shop, i hope you find something you love!
Thanks :)

Announcement

Hello and welcome to my wee shop, i hope you find something you love!
Thanks :)

Heather Cooper

Contact shop owner

Heather Cooper

Shop policies

Last updated on November 3, 2012
Welcome to illustrateddame, Handmade for You! I hope you see something that you like :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept payment by PayPal (which doesn't require an account opened if you don't already have one) and require payment within 48 hours of your order being placed.
Shipping
Items will usually ship within 48 hours of confirmation of payment, not including Sundays.

Please ensure that your PayPal address is up to date and accurate as unless specified, this is where i will send your item. If you wish to post to an alternative address feel free to contact me.

UK orders will be sent via Royal Mail First Class which is roughly 2-3 days for delivery. Please convo/email me to discuss postage if you need your items faster or tracked.

International orders will be sent via Royal Mail Airmail which will take slightly longer, two weeks or so, due to the destination and possible customs checks etc. Any customs/duties are the responsibility of the buyer. Please convo/email me to discuss postage if you need your items faster or tracked.

During public and bank holidays the post office is closed which may result in a small delay in your package being shipped. If this happens I will ensure you are kept up to date as to when your package ships so you know what is going on at all times.
Refunds and Exchanges
While I hope that everyone enjoys their purchases, should you be unhappy with your items then please contact me within 48 hours of delivery and I will do what I can to resolve any concerns you may have. Returns will be handled on a case -by- case basis, however earrings cannot be returned for hygiene reasons. Return shipping, if applicable is the responsibility of the buyer.
Additional policies and FAQs
Feel free to contact me either by Esty convo or by email at mshmcooper [!at] gmail.com if you have any other questions or queries.