illusy's Shop Policies
♥ Welcome to illusy ♥
Thank you for visiting illusy, hope you enjoy :)
♦DIRECT CHECKOUT via ETSY♦
You can now pay with your credit card directly through etsy!
I accept Paypal.
You can pay with your credit or debit card through paypal without having a account. To use, just click "check out with paypal" and you will be led to the paypal payment screen in which you can click to pay securely as a guest.
Here is some more in depth information on using paypal as a guest.
>Sales tax will be applied at checkout to buyers in California.
All items are made to order and shipped out within 2-7 business days.
Custom orders may take long -- I will give you an estimated shipping time if longer than 7 business day.
I ship via USPS First class, with delivery confirmation. Shipment arrival time is usually 2-6 business days depending on where you are ordering from.
I ship via USPS First class, NO delivery confirmation for international shipments.
Estimated arrival time for international orders can be anywhere from 7 days to 6 weeks depending on destination.
Please convo me if you would like to upgrade your shipping method and I can give you a quote and make you a listing.
Please also note that although a estimated quote is given for international shipping, some packages may be delayed longer if held up in Customs so please expect some delays.
**Note to international buyers: You are responsible for any customs fees, taxes, etc.
I ship to your address on Etsy, so please check to see if that is the correct destination before finalizing your purchase.
Refunds and Exchanges
I'm more than willing to work with you to fix any concerns regarding your purchase.
Please contact me within 3 business days of receiving your package and we will come up with the best solution to resolve the problem. My top priority is for you to be happy with your purchase.
Custom or altered orders are considered final unless there is a mistake on my part.
Earrings are all final due to sanitary reasons.
I do not resell earrings/posts - all are made to order and brand new.
Additional Policies and FAQs
Measurements of necklace and bracelets are taken with them open and from one end to the other. Please note that clasp is included in the measurement.
>To find the perfect length necklace or bracelet for you, just take your favorite necklace/bracelet and measure it from one end to the other.<
All jewelry should be taken off before showering/swimming/exercising.
These pieces will last you much longer with a little bit of care :)
To clean silver rub with toothpaste + water and rinse. Any silver polishing cloth or dip will brighten silver also. For gold filled clean with dish wash soap + water and rinse. Silver and Gold filled will last you a long time with care.
Rubbing with toothpaste + water, lemon juice or polishing cloth brightens up brass easily.
>SILVER PLATE/GOLD PLATE
To clean plated jewelry, use dish wash soap + water. Please keep in mind that you do not want to use anything abrasive as this will strip the plating on your jewelry. With care plated jewelry will last much longer.
♥ All jewelry is packaged in kraft boxes and shipped in padded mailers for extra protection. If you would like me to add a hand written note on a handmade gift tag, please let me know at purchase with what you would like written.
*all jewelry is packaged in one box unless asked for separate boxes.
Last Updated February 28, 2015