Custom Masks-Prosthetics-Horror Collectibles-Dark Art

Tulsa, Oklahoma

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Ill Willed

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Ill Willed


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5 out of 5 stars
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Shipping 2 Customer service 4

About illwilledFXStudios

Sales 52
On Etsy since 2019

Production partners


    San Francisco, CA

    Enamel Pin Manufacturer

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Last updated on Apr 21, 2020
Frequently asked questions
Q: "If I make a deposit for a custom project, is it refundable?"

A: Deposits are only refundable within the first 48 hrs of payment. After that, materials have been purchased and time has been allotted to the creation of your project, thus rendering the money allocated to project progress and nonrefundable.

Q: "Our custom job is on a 4 - 6 month payment schedule, but we want to see pics of progress every week, and ultimately pics of finished work MONTHS in advance of actually achieving PAID IN FULL, Otherwise I might get nervous if work is being done at all, and check in once a day... is that cool?"

A: Use Common sense guys... Work will be rendered comparable to the payment made. EX: If you make a $700 deposit on a $2,500 job w/a monthly payment cycle of $600/month, don't ask for or expect photos of advanced work UNTIL the payments justify that level of work having been done. IWP Custom Items will NOT be completed in full until paid in full. *Make sure you are prepared to take on the responsibility of scheduled payments. *Make sure a custom job is something you have the financial means and patience to see through to completion.* In a nutshell: DO NOT EXPECT photos of largely finished pieces based on your excitement to see them, especially if you've only begun payments. Use common sense. WORK IS RENDERED COMPARABLE TO PAYMENT SCHEDULE.

Q: "Regardless of how far we are into the custom project or payment cycle, can I get a cash refund if I "Loose my job; Come down with major illness; Death in my family; etc?""

A: The short answer is NO. The longer answer, IWP will ALWAYS evaluate situations on a singular basis and we are more than willing to help a person in need, as we can. But, work rendered on custom projects is non refundable. We cannot return 20 sculpture hours or materials used to make a mold. We cannot return the hours working for you, and not someone else. If you make a commitment on a project, we will allow the project to "shelve" until a time that you are able to continue toward project completion, but monetary refunds are simply not a possibility in custom creation scenarios.

Q: "In a Custom Order, can we talk about ideas, look at photos, work together to really FINESSE the look of the character?"

A. ABSOLUTELY! If you have a custom Mask/Prop/Collectible idea and want IWP to realize it for you, we will work together using reference material to zero in on a "LOOK", then we will create an illustration/concept design for approval. (Unless design otherwise provided or agreed upon) From there sculpture begins and we are on the road to your custom design being realized. We will supply photos from the sculpting phase before finalizing for mold. All pertinent Q will be answered in this process, but excessive dialog is not encouraged. EX: What movies do you like; What color is your Dog; etc. Lets keep it work related.

Q:" CORONAVIRUS, AHHHH!!!!!! Are you still taking orders, custom and from the store?"

A: "YES, absolutely." Now is the perfect time to dig in and create new art. Challenge us!