iloniti's Shop Policies
♥Hello and welcome to my shop.
Please read my shop policies before committing to purchase.
Don't hesitate to contact me if you have any questions about your order, product information, or shipping options.
Wholesale inquiries are welcomed! Just send me a convo to find out terms and pricing.
♥ I accept payments on Paypal, all major Credit cards are acceptable on Paypal. .
Please make your payment within 48 hours. If payment is not received after 3 days, The transaction will be automatically canceled and the items would be relisted.
♦♦♦ PLEASE NOTICE This is an international transit.
Shipping fee is World wide Flat, insurance included!
I ship all items to the address that you provided to ETSY, Please make sure this is the correct address and If you would like to ship it to a different address please let me know at the time of purchase.
SHIPPING & DELIVERY
Our Jewelry is made to order Please allow 2-3 days to make the jewelry, Delivery time is approximately 5-8 business days after payment.
We Ship worldwide from Israel Tel aviv and New York U.S.A
All order ship out within 2 – 3 days from the time your payment is received.
To the U.S, United Kingdom, France, Spain, Switzerland I ship by expedited shipping methods.
Rest of the world
* Most of the packages to the U.S.A arrive within 5-8 Business days.
* Delivery time is approximately 14 - 21 business days after payment.
* [Some Case in Italy / South America 2-4 weeks]
* Items will ship via international registered mail service with tracking number
* Countries with which we have no diplomatic relations will be sent by regular mail through Europe it can take 2-5 weeks ,thank you for your understanding.
♥♥♥ In a hurry need to rush it ?
Please chose the Upgrade shipping option on checkout.
I’m not responsible for the lost or damage during transit but if you have any issues please contact me and I will do everything to help out Trust me I care for you !
International customers are responsible for all fees associated with shipping to their respective countries. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international orders will have full value declared on customs forms - no exceptions.
Refunds and Exchanges
♥ Easy and friendly, I accepts refunds no questions asked as long as they are returned within 14 days with no damage on the item. Please, remember shipping cost is on your responsibility.
♥ Please notice we will not b able to accept customize items - Customized items sell is final.
We provide warranty for the plating of the jewelry for up to 1 year from date of purchase.
If you have an item that needs a repair (after it was used) you can mail it to us for free repair. We will mail the item back to you at no charge.
Additional Policies and FAQs
We put much Love Care and Effort into making our jewelry, we want you to enjoy it ♥
If for some reason you are not satisfied- contact us and we will work it out - it's a promise :)
Our Collection is updated with new trendy and chic jewelry on a daily basis, we would love seeing you again ♥
Ilona and The Petite delights Team
♥Its important to me that all my customers are satisfied of their purchase,
♥If their is any issue with your order Please contact me A S A P
♥Promise to resolve it to your satisfaction !
Last Updated August 20, 2015