ILoveCrafty's Shop Policies
Welcome to my shop polices! Please find all my shipping and returns info and feel free to message me any time if you have any questions :)
I now accept credit cards, paypal and Etsy gift cards! Yippee! ILC jewellery for everybody!
I ship all around the world from the UK! I love shipping to exotic places :)
♥ All orders are sent to the UK 1st class. All overseas orders are sent first class (Royal Mail) with no tracking number but if you would like tracking you can upgrade your shipping at the checkout.
♥ Delivery times for posting from the UK:
USA - 5- 10 days
Europe - 5-7 days
Canada - 5-10 days
Everywhere else - 5-10 days
If you have any questions please feel free to message me :)
Orders are processed and shipped within 4 working days. Most are shipped before 4 days but due to having a small baby I sometimes have to be flexible :)
Refunds and Exchanges
Every customer is important and special to me and I treat them with love and respect like I would a friend.
If your not satisfied with your ILC experience please let me know and I will do all I can to rectify the issue :)
Sorry, no refunds on worn earrings for hygiene reasons.
All other jewellery must be returned within 10 days of receiving it. If you could send me a message to let me know its coming back that would be very helpful. Please include your order date and number.
Refunds will be issued via the method of payment within 12 hours of being returned. I'll message you to let you know that the refund has been processed.
Exchanges can be arranged on items of the same monetary value.
If you have any questions you can always message me anytime :)
Additional Policies and FAQs
My jewellery boxes are made from 100% recycled boxboard and made ethically! Only happy faces around here!
All my jewellery is lovingly packaged in ILC branded boxes, comes with a complimentary collection card, sent in padded envelopes to ensure safe delivery and I personally sprinkle each box with handmade confetti - its like a party in a box! I want every customer to feel unique, loved and respected when they unwrap an order from me. I want them to feel special because to me, they are :)
Last Updated August 5, 2015